CoreWeave is the essential cloud for AI, delivering high‑performance infrastructure to global AI labs, startups, and enterprises. We pride ourselves on being a Living Wage accredited employer.
What You’ll Do
The Customer Experience (CX) Organization ensures every client running AI workloads at scale has a seamless, reliable, and high‑performance experience. The organization supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads.
In This Role, You Will
- Recruit, coach, and lead a high‑performing Solutions Architecture team with deep expertise in Kubernetes, HPC, security, networking, and storage, fostering a culture of innovation and continuous learning.
- Define and execute the regional technical go‑to‑market strategy, partnering with Sales, Product, Engineering, and Marketing to position CoreWeave as the market leader in performance, flexibility, and scalability.
- Act as executive sponsor for strategic customers, guiding them from initial concept through large‑scale architectures, proofs of concept, and production deployments.
- Partner closely with customers to understand complex AI and infrastructure requirements and translate them into scalable, production‑ready solutions.
- Align capacity management, data center operations, and fleet operations to support the unique demands of AI and high‑performance workloads.
- Establish KPIs, streamline workflows, and coordinate with Support to ensure measurable outcomes, rapid issue resolution, and exceptional customer experience.
- Drive continuous improvement by incorporating field feedback into product enhancements, roadmap priorities, and operational excellence in a high‑growth environment.
Who You Are
- B.S. in Computer Science, Engineering, or a related technical field.
- 8+ years in solutions architecture, infrastructure engineering, or cloud services, with at least 4 years in a leadership role.
- Proven track record designing, deploying, and optimizing large‑scale environments spanning cloud‑native technologies.
- Familiarity with GPU‑based computing and distributed workloads is a strong plus.
- Expertise in infrastructure frameworks, workload orchestration, performance tuning, and distributed systems.
- Strong knowledge of Kubernetes, networking technologies, security practices, and enterprise storage systems.
- Hands‑on familiarity with distributed cloud‑native and AI/ML workloads on GPU‑based computing at scale.
- Exceptional ability to lead, inspire, and develop high‑performing teams, building an environment of trust and excellence.
- Excellent verbal and written communication skills, with the ability to frame complex technical insights for diverse stakeholders.
- Proven success in cross‑functional collaboration, balancing multiple priorities in a hyper‑growth environment.
- Willing to travel up to 30% to engage with customers, attend industry events, and nurture cross‑functional collaboration.
Benefits
In addition to a competitive salary, we offer a comprehensive benefits program, including:
- Family‑level Medical Insurance
- Family‑level Dental Insurance
- Generous Pension Contribution
- Life Assurance at 4x Salary
- Critical Illness Cover
- Employee Assistance Programme
- Tuition Reimbursement
- Work culture focused on innovative disruption
The base salary range for this role is £116,000 to £155,000. The starting salary will be determined based on job‑related knowledge, skills, experience, and market location.
Our Workplace
While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office. New hires will be invited to attend onboarding at one of our hubs within their first month.
Equal Opportunity Employer
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
