Senior Manager, International Business Operations

Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces – together.

The Business Operations Manager plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot’s leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems. This role is a terrific introduction to Whatnot, and allows impactful individuals to learn about the business while contributing to a variety of high-impact, critical initiatives.

• Act as a strategic partner to leadership, driving high-impact business initiatives and collaborating closely with leadership to inform decision-making.
• Lead and execute key cross-functional initiatives, to scale functions and build solutions.
• Proactively identify inhibitors to growth.
• Define and measure critical important metrics.

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our London hub.

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Business Operations Manager you should have 5-6+ years experience in consulting, investment banking/private equity, or a fast-growing startup, plus:

• Bachelor’s degree in Business, Economics, or related field.
• Motivation to take on new opportunities and challenges.
• Ability to move remarkably fast with little structure, guidance.
• Curiosity to learn about different parts of the business and how to pull certain levers to grow faster.
• Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company.
• Demonstrated ability to work and influence cross-functionally.
• You are proactive, great at communicating with different audiences and can bring stakeholders on-board.
• You seek out and have a track record for driving change and impact in a fluid, unstructured working environment.
• Demonstrated ability to solve ambiguous problems using data and process improvement.

Nice to Have:

• Experience working on a marketplace or a two-sided platform.
• Experience or passion for buying and selling in online marketplaces communities.
• MBA.
• SQL & Dashboard experience.

Benefits:

• Generous Holiday and Time off Policy.
• Health Insurance options including Medical, Dental, Vision.
• Work From Home Support.
• Care benefits.
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally.
• Monthly allowance to dog food the app.
• Parental Leave.

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation: £145K - £175K offers equity. The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.