At a Glance
- Tasks: Lead data operations, create dashboards, and improve processes for top clients like Sony and SharkNinja.
- Company: Join a dynamic team at OMD EMEA, a leader in media operations.
- Benefits: Flexible working hours, remote options, and a supportive work environment.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by optimising data processes and enhancing client relationships.
- Qualifications: Strong communication skills, experience with data visualisation tools, and a knack for process improvement.
The predicted salary is between 60000 - 75000 £ per year.
About the Role
OMD EMEA are recruiting for a Senior Manager within their Data Operations Team to work on Sony and SharkNinja. In this role you will:
- Act as the first point of contact for clients and internal stakeholders to address issues relating to data collection, reporting, delivery and dashboard queries.
- Operating with the support of subject matter experts in all areas across data & tech, activation and client leadership.
- Lead on dashboard development and promote good data governance by:
- Creating visual solutions for dashboards and reports.
- Ensuring compliance across taxonomy structures with the Performance Media team across various markets.
- Developing new and iterating existing processes to reflect best practice.
- Identifying and highlighting where processes are not duly followed and proactively proposing solutions.
- Embedding a culture of continuous process improvements.
- Safeguarding resources by identifying and managing out inefficiencies, making sure opportunities are realised, removing bottlenecks that may hinder the team from performing at its best.
- Conducting risk and impact analysis and identifying mitigating actions.
- Developing and implementing strategic solutions to address operational challenges and offer possible workarounds and long-term solutions and be responsible for delivering agreed improvements.
- Provide operational support, and act as the bridge between the client and the account team.
- Proactively identify operational challenges and opportunities, and defining solutions for these.
- Work with subject matter experts to streamline their areas of delivery.
- Establish KPIs which can be used to demonstrate the value of the operations function to the client and internal audiences.
Skills required
- Excellent communication skills.
- Ability to work across a range of concurrent workstreams, with appropriate support.
- Strong experience of using data visualisation tools (PowerBi, Looker, Tableau) as well as a strong working knowledge of Excel.
- Experience in SQL and automation (Power Automate, etc) is desirable.
- Proven ability to deliver process improvement, both in terms of building new solutions and improving existing ones.
- Ability to assess problems and prioritise fixes, ideally with a Lean mindset.
- Ability to take unstructured work and build out a defined, documented and replicable process, both solo and alongside a wider team depending on the nature of the task.
- Good understanding of media and underlying principles of media buying.
- Experience implementing and working within project management systems, e.g Trello/Jira/Hive preferable.
Benefits
Our working pattern for colleagues is to be present in the office three days a week at our offices in London with the other days available to work remotely. You can also have flexible working hours: standard hours 9:30 – 17:30, with the ability to flex around core hours of 10:30 – 16:30. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30. We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best – both in their careers and in their lives outside of work.
Senior Manager, Data Operations employer: Dormont Manufacturing Co
OMD EMEA is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible working environment in the heart of London. With a strong emphasis on collaboration and continuous improvement, employees are encouraged to innovate and develop their skills while enjoying a supportive culture that values open communication. The role of Senior Manager in Data Operations not only provides the opportunity to work with leading brands like Sony and SharkNinja but also fosters a dynamic atmosphere where your contributions directly impact client success.
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