Senior Incident Manager – Financial Services (Hybrid)

Senior Incident Manager – Financial Services (Hybrid)

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Dormont Manufacturing Co

At a Glance

  • Tasks: Lead incident management and coordinate with teams to resolve issues effectively.
  • Company: Join Mercer, a leader in financial services with a strong team culture.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Work in a dynamic environment with a focus on collaboration and innovation.
  • Why this job: Make a real impact in financial services while developing your career.
  • Qualifications: 5+ years in financial services with strong project management skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Mercer is seeking a Senior Incident Manager to join the Operations team across Sydney, Melbourne or Adelaide in a hybrid role requiring at least three days in the office weekly. You will lead end-to-end incident management, perform root cause analyses, oversee remediation efforts, and coordinate cross-functionally with Risk, Compliance, and Technology.

Ideal candidates will have:

  • 5+ years in financial services (superannuation/insurance)
  • Strong product and business acumen
  • Proven project management skills

Senior Incident Manager – Financial Services (Hybrid) employer: Dormont Manufacturing Co

Dormont Manufacturing Co is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while supporting a flexible hybrid work model that enhances work-life balance. Join us in shaping the future of lottery solutions in a role that promises meaningful impact and professional development.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

We think you need these skills to ace Senior Incident Manager – Financial Services (Hybrid)

Communication Skills
Problem-Solving Skills
Attention to Detail
Analytical Skills
Stakeholder Engagement
Risk Management
Negotiation Skills