Senior Full Stack Quality Engineer

The Senior Quality Engineer will play a crucial role in delivering high quality software products. The role will act as a guardian of quality and continually seek ways to improve processes, tools and techniques. This is a techno‑functional hands‑on role with strong Agile test delivery experience to guide, oversee and deliver testing activities within a product team. In this role, the candidate will lead testing efforts, mentor and guide offshore testers as required and ensure the delivery of high‑quality releases.

Key Responsibilities

• Act as a quality advocate within the Product team, working with cross‑functional Agile team members to ensure high‑quality test deliverables.
• Work closely with the respective Engineering Delivery Lead or Manager on the day‑to‑day testing activities and where possible drive a shift‑left test approach.
• Participate in all stages of the agile software development lifecycle including Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog refinement and test planning.
• Support production incidents and service request resolution by monitoring systems, fulfilling requests, coordinating with internal and external teams, documenting processes and ensuring end‑user satisfaction through continuous improvement.
• Collaborate with the Quality Engineering Practice Manager to facilitate and improve testing practices, establishing a framework to track quality metrics such as test coverage, automation coverage (%), defect density and defect leakage.
• Collaborate with offshore test team regarding day‑to‑day testing activities and guide offshore team members, fostering skill development and collaboration.
• Quickly understand the critical business processes within the assigned LOB and document or build an in‑house knowledge repository.

Hands‑On Testing & Test Automation

• Design, develop, and execute manual and automated test cases, ensuring coverage of functional, integration and regression test scenarios.
• Hands‑on experience creating, maintaining and enhancing test automation scripts built using a UI automation tool such as Katalon Studio.
• Collaborate with QE Automation COE to implement Katalon best practices and ensure alignment with the latest features.
• Collaborate closely with Engineering Delivery Leads to explore opportunities to introduce sprint automation within the testing lifecycle.
• Conduct root‑cause analysis for defects and ensure timely resolution with development teams.
• Support business users with acceptance testing where required and facilitate demos during the sprint lifecycle.
• Collaborate with DevOps teams to iron out environment/deployment issues.

Performance Objectives

• Adapt quickly to the assigned product team and ways of working.
• Effectively collaborate with key product team stakeholders and demonstrate testing contribution.
• Establish a knowledge transition plan by working closely with the Product team stakeholders.
• Collaborate with the Quality Engineering Practice Manager to facilitate and improve testing practices.

Skills and Experience Specification

Essential

• Strong previous experience working with Scrum teams specializing in both manual testing and test automation.
• Previous experience as a Senior Quality Engineer, with proficiency in Pega (including Scenario testing), test automation tools such as Katalon Professional or Expert certified, DevOps pipelines (CI/CD) and Azure Test Plans.
• Analytical thinking, problem‑solving, communication, collaboration and the ability to handle high‑pressure situations.
• High proficiency in written and spoken English.
• Hybrid role based in central London, requiring three days in the office with the option to work remotely for two days.

Desirable

• Strong understanding of London Market business, preferably with London Market Insurance Essential LM1 or LM2 certification.

What We Offer

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. The Tokio Marine HCC Group of companies is an equal opportunity employer.