Senior Account Director, Media

DEPT is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data.

JOB PURPOSE

This role is part of our Creative & Media services. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients. You are the commercial engine and primary sparring partner for one of our largest Tech client verticals. You’ll bridge the gap between complex Paid Media strategies and the client’s ambitious growth goals, ensuring our partnership feels less like a vendor and more like an extension of their own leadership team. Your mission is to support driving revenue into a 20% growth success story.

WHAT YOU'LL DO

• Client Leadership: Act as the primary business partner for the client, building trust-based relationships at the senior level.
• Growth Ownership: Drive a 20% YoY growth target by identifying commercial opportunities in Paid Media, Social Organic, LLM, and Influencer strategy.
• Matrix Orchestration: Lead the 'Trio' (Account, Program, Strategy), serving as the final decision-maker to ensure delivery matches client expectations.
• Strategic Sparring: Challenge the client and internal teams with 'Growth Invention' ideas, moving beyond execution to strategic impact.
• Commercial Governance: Own the P&L, SOWs, and profitability for the Business Group.

WHAT YOU BRING

• Media Pedigree: A deep, must-have understanding of integrated Paid Media (Social, Programmatic, Search).
• Agency DNA: Proven experience managing complex, multi-workstream accounts in a global agency or consultancy environment.
• A confident, outgoing, and positive personality. You are a natural people person who builds chemistry instantly.
• Challenger Mindset: You aren't afraid to have sensitive conversations or reset expectations when budgets or timings shift.
• Social Fluency: Experience or strong exposure to Social Organic and Influencer ecosystems.

WE OFFER

• A flexible, hybrid working policy.
• The choice of medical healthcare providers (Bupa or Medicash).
• 25 days holiday plus bank holidays and your birthday off each year.
• Company pension scheme.
• Ride to work scheme.
• Enhanced family friendly policies.
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks at DEPT.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries.
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.