At a Glance
- Tasks: Deliver top-notch customer service and help achieve sales targets in a vibrant retail environment.
- Company: Join PUMA, a leading brand known for its dynamic culture and commitment to excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for growth within the company.
- Other info: Fast-paced environment with opportunities to learn and develop your career.
- Why this job: Be part of a passionate team and make a difference in customers' shopping experiences.
- Qualifications: Retail experience preferred, strong communication skills, and a team-oriented mindset.
The predicted salary is between 30000 - 36000 £ per year.
YOUR MISSION
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets.
- Responsible for accurately processing sales transactions at checkout, securely and quickly.
- Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards.
- Responsible for the execution and processing of incoming and outgoing merchandise.
- Assist with managing stock levels, inventory counts and product availability, as needed.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Responsible for maintaining a safe, healthy and compliant working and shopping environment.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
YOUR TALENT
- At least 1 year of experience in a retail environment or other relative experience, preferred.
- Strong team player.
- Strong communication skills.
- Ability to learn quickly.
- Knowledge of computer skills, basic know-how about MS Office programs.
- The ability to constantly walk and move about is required.
- Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
- Ability to lift/carry, push/pull up to 30 pounds regularly.
The base pay for this position is $15.00 - $18.00 + Benefits. Pay may vary depending on job-related knowledge, skills, and experience.
PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.
For additional information, please contact: us-hrrecruiter@puma.com
Retail Sales Associate employer: Dormont Manufacturing Co
PUMA is an exceptional employer that fosters a vibrant and inclusive work culture, where every Retail Sales Associate is empowered to deliver outstanding customer experiences while achieving personal and team goals. With competitive pay and comprehensive benefits, employees enjoy opportunities for growth and development in a dynamic retail environment, all while being part of a globally recognised brand committed to excellence and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dormont Manufacturing Co, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dormont Manufacturing Co!
We think you need these skills to ace Retail Sales Associate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dormont Manufacturing Co, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dormont Manufacturing Co and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dormont Manufacturing Co that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
