At a Glance
- Tasks: Provide excellent customer service and support fundraising events in a vibrant retail environment.
- Company: Join Cancer Research UK, making a difference in the community while working in retail.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and career development opportunities.
- Other info: Part-time role with 13 hours per week, including Sundays; must be 18 or over to apply.
- Why this job: Be part of a team that supports vital cancer research and engages with your local community.
- Qualifications: Great communication skills and experience in customer service; retail experience is a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
Retail store assistant £12.71 per hour
Reports to: Shop manager
Department: Trading
Location: Reading Broad Street
Contract: Permanent
Working hours: Part time, 13 hours per week on a rota basis including every Sunday
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
What will I be doing?
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
What skills are you looking for?
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
Ideally, we would like:
- An understanding or an interest in fashion.
- Retail experience.
What will I gain?
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel and technology, gym membership, and many other perks. You will also receive support through career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well.
How do I apply?
We operate an anonymised shortlisting process. CVs are required for all applications, but we won’t view them until we invite you for an interview. Please complete the work history section of the online application form to allow us to assess you quickly and fairly. Any offer of employment for this role will be subject to a satisfactory basic DBS check.
Contact us at recruitment@cancer.org.uk or 020 3469 8400. We actively encourage applications from people of all backgrounds and cultures, particularly from ethnic minority backgrounds who are currently under‑represented. Unfortunately, we are unable to recruit anyone below the age of 18.
Shop Assistant (Reading Broad Street) employer: Dormont Manufacturing Co
Cancer Research UK is an exceptional employer, offering a supportive work culture that prioritises employee growth and community engagement. As a Shop Assistant at our Reading Broad Street location, you will enjoy a competitive salary, a comprehensive benefits package, and the opportunity to contribute to meaningful fundraising efforts while developing your skills in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant (Reading Broad Street)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Dormont Manufacturing Co, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Shop Assistant (Reading Broad Street)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Dormont Manufacturing Co that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Dormont Manufacturing Co will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Dormont Manufacturing Co and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Dormont Manufacturing Co
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Dormont Manufacturing Co, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Dormont Manufacturing Co!
