At a Glance
- Tasks: Deliver expert consulting services and optimise software for clients across EMEA.
- Company: Join Unily, a leader in employee experience with a vibrant team culture.
- Benefits: Enjoy a competitive salary, flexible work options, and generous holiday allowance.
- Other info: Be part of a sustainable company that values community and personal growth.
- Why this job: Make a real impact by solving complex business challenges with cutting-edge technology.
- Qualifications: 6+ years in consulting, strong technical skills, and excellent client management abilities.
The predicted salary is between 60000 - 80000 £ per year.
About Unily
With 20+ years of expertise, Unily unites people, technology, and knowledge into action through the only AI-native employee experience platform. As the intelligent digital front door to work, Unily helps enterprises from 1,000 to 100,000+ employees, including Estée Lauder Companies, CVS Health, and British Airways, remove friction, increase clarity, and accelerate productivity so work moves faster.
About the Role
The Professional Services Senior Consultant will serve as an advanced product specialist and thought leader delivering exceptional consulting services to our clients within the EMEA region. Reporting to the Professional Services Consulting Manager, this role will be responsible for providing strategic consulting services on complex engagements, guiding clients through sophisticated requirements, and configuring and optimizing our software to achieve critical business goals.
Key Responsibilities
- Advanced Technical & Consultative Expertise
- Provide expert advice and solutions to clients on our products and features, as well as systems, software development, and business processes in complex scenarios.
- Demonstrate thought leadership on latest product features, emerging technology trends, and industry best practices.
- Apply advanced technical knowledge to solve sophisticated business challenges and help clients achieve strategic objectives.
- Lead the resolution of complex business or technical issues in partnership with Solutions Architects and other technical specialists.
- Design and implement comprehensive solutions that address intricate client requirements and drive business transformation.
- Strategic Client Engagement & Delivery
- Build and maintain strong relationships with senior client stakeholders.
- Identify strategic opportunities within client organizations and articulate value propositions.
- Lead complex client conversations and workshops to uncover underlying business needs.
- Serve as a trusted advisor to clients, providing strategic guidance beyond tactical implementation.
- Drive client adoption strategies for complex solutions and enterprise-wide implementations.
- Mentor clients through organizational change and solution adoption challenges.
- Advanced Project Leadership
- Take ownership of critical workstreams or complex aspects of large-scale projects.
- Provide guidance and expertise to project teams to ensure successful delivery outcomes.
- Partner with Delivery Managers on strategic project planning, risk mitigation, and resource allocation.
- Lead solution design sessions and technical discovery workshops with clients.
- Proactively identify and mitigate complex risks that could impact project success.
- Manage client expectations for sophisticated implementations and strategic initiatives.
- Knowledge Leadership & Intellectual Property Development
- Create comprehensive solution designs and technical documentation for complex implementations.
- Develop reusable assets, frameworks, and methodologies that enhance team capabilities.
- Lead the creation of best practice guidelines and delivery accelerators.
- Contribute thought leadership content for internal and external audiences.
- Mentor Consultants and Associate Consultants on technical and consulting best practices.
- Team Collaboration & Operational Excellence
- Champion and help refine processes, best practices, and operational elements to ensure consistency.
- Serve as a subject matter expert within the consulting organization.
- Lead by example in cross-functional collaboration to deliver integrated solutions.
- Actively mentor Consultants and Associate Consultants to accelerate their development.
- Foster innovation and continuous improvement within the consulting practice.
- Support the Professional Services Consulting Manager in achieving strategic team objectives.
Qualifications
- Experience
- 6+ years of experience in technical or business consulting or a related field.
- Proven track record of leading complex client engagements and delivering high-value solutions.
- Extensive experience with enterprise software implementation and configuration or professional services.
- History of applying and enhancing structured methodologies for service delivery.
- Experience guiding cross-functional project teams through complex implementations.
- Technical Skills
- Comprehensive knowledge of our solutions, including advanced features and enterprise capabilities.
- Deep understanding of technical systems, integration patterns, and enterprise architectures.
- Advanced knowledge of software development processes and practices.
- Expertise in configuring and customizing enterprise software for complex business requirements.
- Strong understanding of data models, business process workflows, and system optimizations.
- Solid grasp of UX/UI design principles and their application in enterprise solutions.
- Advanced Consultative Skills
- Exceptional analytical and problem-solving capabilities for complex business challenges.
- Ability to synthesize multiple business requirements into cohesive solution architectures.
- Experience translating strategic business initiatives into technical solutions.
- Advanced data analysis and interpretation skills.
- Superior creative and critical thinking abilities with strategic perspective.
- Project Leadership Skills
- Mastery of project management methodologies (e.g., Agile, Scrum, Waterfall).
- Ability to lead multiple complex workstreams simultaneously.
- Advanced organizational and time management skills.
- Expertise in scope management and handling ambiguous or changing requirements.
- Strong ability to influence project direction and deliverables.
- Strategic Communication & Client Management
- Outstanding verbal and written communication abilities.
- Advanced presentation and facilitation skills for executive audiences.
- Exceptional ability to explain complex technical concepts to non-technical stakeholders.
- Proven experience building and maintaining relationships with senior client leaders.
- Deep understanding of client business processes, industry challenges, and market trends.
- Additional Skills
- Strong business acumen with comprehensive understanding of industry trends and market forces.
- Ability to align complex technical solutions with strategic business goals.
- Exceptional adaptability and rapid learning capabilities for new technologies and methodologies.
- Outstanding team collaboration and mentorship skills.
- High degree of self-direction and initiative with minimal supervision.
- Education & Certifications
- Bachelor’s degree required; Master’s degree preferred, either degree in Computer Science, Information Technology, or related field a plus.
- Advanced relevant certifications (e.g., PMP, ITIL, industry-specific) highly desirable.
- Travel Requirements
- Willingness to travel up to 30-40% (domestic and international) to support client engagements.
Why Work For Unily?
- Our awesome team culture. We are focused on achieving results as a team and having fun while we do it.
- Our industry leading product. We are very proud of our ever-evolving product.
- The flexibility that we offer. We operate on a hybrid basis and encourage a sustainable work/life balance.
- Our bright and modern office spaces.
- We offer a fantastic suite of benefits.
- Our commitment to sustainability and giving back to the community.
Professional Services Senior Consultant employer: Dormont Manufacturing Co
Unily is an exceptional employer that fosters a vibrant team culture focused on collaboration and fun, making it a great place for professionals to thrive. With a commitment to employee well-being, we offer flexible working arrangements, a modern office environment, and a comprehensive benefits package that includes generous holiday allowances and health coverage. Our dedication to sustainability and community engagement further enhances the rewarding experience of being part of our innovative team in the EMEA region.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Senior Consultant
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Professional Services Senior Consultant at Dormont Manufacturing Co!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Dormont Manufacturing Co or be willing to refer you for that Professional Services Senior Consultant position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Dormont Manufacturing Co who’s on the lookout for their next Professional Services Senior Consultant star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Professional Services Senior Consultant role at Dormont Manufacturing Co!
We think you need these skills to ace Professional Services Senior Consultant
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Dormont Manufacturing Co. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Dormont Manufacturing Co
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Dormont Manufacturing Co. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
