At a Glance
- Tasks: Lead product strategy for supply chain systems in a dynamic, fast-paced environment.
- Company: Join JD.com, a global leader in technology and supply chain innovation.
- Benefits: Competitive salary, supportive culture, and opportunities for growth and learning.
- Other info: Diverse and inclusive workplace with global reach and career advancement opportunities.
- Why this job: Make a real impact on cross-border e-commerce and enhance customer fulfilment experiences.
- Qualifications: 7+ years in product management with a focus on supply chain and logistics.
The predicted salary is between 70000 - 90000 £ per year.
Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross‑border supply chain and world‑class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people‑first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment. We are looking for a Product Manager leader based in Europe to own and drive the supply chain product strategy for Joybuy’s European markets. You will be responsible for the full product lifecycle of supply chain systems that support cross‑border e‑commerce operations, working at the intersection of logistics, technology, and business to deliver a superior fulfilment experience for millions of European customers. This is a high‑impact, senior IC role. You will define product vision, set the roadmap, and lead cross‑functional execution with engineering, operations, business, and local market teams across London and Beijing.
Key Responsibilities
- Define and own the product vision, strategy, and roadmap for international supply chain products supporting Joybuy’s European operations.
- Align product priorities with broader business goals and market expansion plans.
- Drive the full product lifecycle from discovery and requirements definition through design, development, launch, and continuous iteration.
- Write clear PRDs, define success metrics, and ensure timely delivery.
- Lead product initiatives across one or more of the following domains: cross‑border inventory management, warehouse management systems (WMS), order fulfilment and allocation, last‑mile delivery integration, returns and reverse logistics, carrier management, and supply chain visibility.
- Dive deep into supply chain operations and business scenarios, work with local fulfilment teams, merchants, logistics partners, and customer service to identify pain points and opportunities.
- Translate operational insights into product improvements that drive efficiency, cost reduction, and customer satisfaction.
- Define and track key product metrics (fulfilment SLA, cost per order, inventory turnover, on‑time delivery rate, return rate, etc.).
- Use data to prioritise, measure impact, and drive continuous optimisation.
- Partner closely with engineering, design, supply chain operations, merchant operations, and local market teams across London and Beijing to drive alignment and execution excellence.
- Ensure supply chain product capabilities are adapted to European market requirements, including local logistics partner integration, customs and tax compliance, regulations (e.g., GPSR), and region‑specific customer expectations.
Minimum Qualifications
- Bachelor’s degree or equivalent practical experience.
- 7+ years of product management experience, with at least 3+ years in supply chain, logistics, or fulfilment‑related product roles.
- Deep understanding of supply chain and logistics operations, experience with WMS, OMS, TMS, inventory management, or last‑mile delivery systems.
- Proven track record of delivering complex, cross‑functional product initiatives from concept to launch at scale.
- Strong analytical and data‑driven mindset, comfortable with SQL, A/B testing, and quantitative analysis.
- Excellent stakeholder management and communication skills, with the ability to navigate a matrix organisation across multiple time zones.
- Fluent in English.
Preferred Qualifications (P9+ Differentiators)
- Experience in cross‑border e‑commerce supply chains, global logistics, or international marketplace fulfilment.
- Experience working in or with European logistics ecosystems carriers, 3PLs, last‑mile networks.
- Experience with supply chain planning, demand forecasting, or inventory optimisation systems.
- Experience building platform‑level products that serve multiple internal or external stakeholders.
- Proven ability to influence without authority and drive alignment across senior leadership.
- Experience hiring, mentoring, or informally leading other product managers.
- Chinese language ability is strongly preferred for cross‑team collaboration with Beijing HQ.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Product Manager - Supply Chain employer: Dormont Manufacturing Co
At JD.com, we pride ourselves on being an exceptional employer that fosters a people-first culture and prioritises employee growth. With a competitive salary and access to global projects, our London-based team thrives in a dynamic environment where innovation and collaboration are at the forefront, allowing you to make a meaningful impact in the supply chain sector across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Supply Chain
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Dormont Manufacturing Co, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Product Manager - Supply Chain.
We think you need these skills to ace Product Manager - Supply Chain
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Dormont Manufacturing Co. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Dormont Manufacturing Co and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Dormont Manufacturing Co.
✨Research Specific Challenges Faced by Dormont Manufacturing Co
Look into any unique supply chain challenges Dormont Manufacturing Co might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
