At a Glance
- Tasks: Lead strategic partnerships and drive customer success in the public sector.
- Company: Workday, a leader in enterprise cloud applications.
- Benefits: Flexible work options, competitive salary, and a supportive team culture.
- Other info: Join a dynamic team focused on collaboration and customer advocacy.
- Why this job: Make a real impact by fostering relationships with C-level executives and driving innovation.
- Qualifications: 8+ years in account management and strong experience in the UK public sector.
The predicted salary is between 80000 - 100000 £ per year.
About the Team
The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long-term relationships with Workday’s most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success.
About the Role
The individual will lead and coordinate Workday’s efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategy. To achieve success, this professional will ensure three critical elements are in place:
- A customer validated multi-year engagement roadmap – Account & Opportunity Strategy
- Annual Plan
- Assistance in all phases of the life cycle – from pre-sales to initial deployment and production, executing against the agreed governance model, which includes assigned Executive Sponsors at each phase.
What You’ll Be Doing
- Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust.
- Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success.
- Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday’s value proposition.
- Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience.
- Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment.
- Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client’s evolving needs and showcasing Workday’s solutions.
- Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday’s product roadmap.
- Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness.
Key Objectives
- Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts.
- Craft and implement strategic roadmaps that drive customer success and Workday growth.
- Foster a culture of proactive customer advocacy and outstanding service delivery.
- Expand Workday’s footprint within accounts through strategic upsell and cross-sell opportunities.
- Position Workday as a trusted strategic partner and innovation collaborator.
- Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan.
- Engage the appropriate Workday team members to support account planning and feature adoption strategies.
About You
Basic Qualifications
- 8+ years’ experience of large account management, leading both account and delivery teams for software vendors or global SIs, with a demonstrable track record of success in the UK Public Sector.
- 5+ years of experience in consulting or professional services, preferably with enterprise software solutions.
- Proven track record of building and maintaining strong C-level relationships.
Other Qualifications
- Deep understanding of the UK Government’s digital transformation agenda and experience working with public sector organisations on large-scale technology implementations.
- Demonstrated success in driving customer happiness and achieving revenue growth.
- Ability to articulate sophisticated ideas clearly and persuasively.
- Ability to handle/prioritise multiple customer demands balancing customer happiness with revenue and profitability targets.
- Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation.
- Experience implementing Workday is preferable, particularly within UK public sector organisations.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter.
Accessibility
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.
Principal Managing Partner - Public Sector employer: Dormont Manufacturing Co
Workday is an exceptional employer that prioritises employee growth and collaboration, particularly in the dynamic environment of the UK Public Sector. With a strong commitment to flexible work arrangements, our culture fosters deep connections among teams while empowering individuals to thrive in their roles. We offer unique opportunities for professional development, ensuring that our employees are not only advocates for customer success but also champions of innovation within a supportive and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Managing Partner - Public Sector
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Dormont Manufacturing Co, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Dormont Manufacturing Co and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Principal Managing Partner - Public Sector
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Dormont Manufacturing Co and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Dormont Manufacturing Co
✨Get to Know Public Sector Values
Before your interview with Dormont Manufacturing Co, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Dormont Manufacturing Co.
