At a Glance
- Tasks: Support customers in evaluating and adopting WalkMe AI while leading technical demonstrations.
- Company: Join WalkMe, a leader in AI solutions with a diverse and inclusive culture.
- Benefits: Enjoy hybrid work, wellness programs, and generous leave policies.
- Other info: Great opportunities for professional development and career growth.
- Why this job: Be a trusted AI advisor and make a real impact in enterprise technology.
- Qualifications: 7-8 years in SaaS with strong AI knowledge and customer-facing skills.
The predicted salary is between 70000 - 90000 £ per year.
As a Pre‑Sales AI Consultant at WalkMe, you will work closely with Sales and Presales teams across EMEA to support customers in evaluating, adopting, and scaling WalkMe AI. You will help align customer AI strategies, architectures, and business objectives with WalkMe’s AI capabilities, acting as a trusted technical advisor throughout the sales cycle. This role is highly customer‑facing and hands‑on. You will guide technical discovery, lead AI‑focused demonstrations and proofs of concept, and support customers as they assess how WalkMe AI fits into their broader enterprise AI initiatives. You will also collaborate closely with internal stakeholders across Sales, Product, Engineering, and Support to ensure customer feedback and market insights are effectively shared and acted upon. The role reports to the VP of Presales, EMEA and supports customers across the region, with a primary focus on markets where WalkMe has a strong presence: DACH (Germany, Austria, Switzerland), UK, Ireland, and Israel.
What You’ll Own
- Strong experience working with generative and contextual AI, including exposure to LLMs, AI architectures, deployment models, prompt development, and enterprise security considerations.
- A minimum of 7–8 years of experience in SaaS, working with enterprise customers in a presales, sales engineering, consulting, or solutions architecture capacity.
- An AI‑first approach to work, using AI tools thoughtfully to increase speed, quality, and effectiveness while applying judgment and ownership to outputs.
- Ability to examine, interpret, and clearly articulate complex technical concepts to audiences with varying levels of technical depth, from engineers to executive stakeholders.
- Experience designing and delivering compelling demonstrations and technical walkthroughs for both technical and non‑technical audiences.
- A strong understanding of enterprise technology environments and the business context in which AI solutions are evaluated and deployed.
- Ability to synthesize customer feedback and communicate insights clearly to Product Management and Engineering teams.
What You Need to Succeed
- Partner with WalkMe Account Executives and Presales teams across EMEA, taking a consultative role in customer evaluations of WalkMe AI.
- Lead AI‑focused discovery sessions, answer technical and architectural questions, and guide customers through solution design considerations.
- Build, customize, and deliver product demonstrations that clearly communicate the value of WalkMe AI.
- Manage technical proofs of concept, both remotely and onsite, including coordination with internal Engineering and Support teams when needed.
- Develop strong technical relationships with customer stakeholders, positioning yourself as a trusted AI advisor.
- Support escalations and complex technical discussions, ensuring timely resolution and clear communication.
- Participate in regional field activities such as customer events, executive briefings, and internal enablement sessions.
- Act as a conduit between customers and internal teams by sharing structured feedback on product gaps, market trends, and customer needs.
Benefits
- Inclusive culture celebrating diverse experiences and perspectives, with equal pay and employee resource groups.
- Hybrid work arrangement combining remote work and onsite collaboration.
- Professional development through continuous learning and career compass offering.
- Wellness program with quarterly reimbursements, daily BrightBreaks, and annual Wellness Month.
- Health coverage options tailored to regional regulations for essential medical benefits.
- Generous annual leave policy meeting regional standards.
- RefreshMe Days offered throughout the year to strengthen work/life balance.
- Robust retirement contributions available through HR.
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre‑employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
Pre-Sales AI Consultant employer: Dormont Manufacturing Co
WalkMe is an exceptional employer that fosters an inclusive culture, celebrating diverse experiences and perspectives while ensuring equal pay for all employees. With a hybrid work arrangement, robust professional development opportunities, and a strong focus on employee wellness, WalkMe empowers its team members to thrive both personally and professionally. The company's commitment to continuous learning and career growth, combined with generous benefits tailored to regional needs, makes it an attractive place for those seeking meaningful and rewarding employment in the AI sector across EMEA.
StudySmarter Expert Advice🤫
We think this is how you could land Pre-Sales AI Consultant
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your skills! Prepare a killer demo or presentation that highlights your expertise in AI and how it aligns with WalkMe's offerings. This can really impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings; reach out to companies you admire, like WalkMe, and express your interest. Sometimes, they might create a role just for you!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in AI and SaaS. Share your insights during interviews to show you're not just knowledgeable but also passionate about the field.
We think you need these skills to ace Pre-Sales AI Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with generative and contextual AI. We want to see how your skills align with the role, so don’t hold back on showcasing your SaaS experience and technical expertise!
Showcase Your Communication Skills:As a Pre-Sales AI Consultant, you'll need to explain complex concepts clearly. Use your application to demonstrate your ability to communicate effectively with both technical and non-technical audiences. We love seeing examples of how you've done this in the past!
Highlight Your Customer-Facing Experience:This role is all about building relationships with customers. Make sure to include any relevant experience where you’ve acted as a trusted advisor or led customer evaluations. We want to know how you’ve successfully engaged with clients in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your AI Stuff
Make sure you brush up on your knowledge of generative and contextual AI, especially LLMs and deployment models. Be ready to discuss how these technologies can align with customer strategies and business objectives.
✨Showcase Your Consultative Skills
Prepare to demonstrate your ability to take a consultative approach during the interview. Think of examples where you've successfully guided customers through technical discovery sessions or solution design considerations.
✨Craft Compelling Demos
Since you'll be delivering product demonstrations, practice creating engaging presentations that clearly communicate the value of WalkMe AI. Tailor your demos for both technical and non-technical audiences to show your versatility.
✨Communicate Effectively
Be ready to articulate complex technical concepts in a way that's easy to understand. Think about how you can synthesise customer feedback and share insights with internal teams, as this will be crucial in your role.
