At a Glance
- Tasks: Lead a dynamic HR team and enhance employee experience in a growing law firm.
- Company: Join one of the UK's most innovative law firms focused on collaboration and ambition.
- Benefits: Enjoy competitive salary, flexible working, and comprehensive professional development.
- Other info: Be part of a multi-award-winning team committed to inclusion and continuous improvement.
- Why this job: Shape the future of HR while making a real impact in a supportive environment.
- Qualifications: CIPD Level 5 or above with strong HR leadership and employee relations experience.
The predicted salary is between 50000 - 60000 £ per year.
Ready to step into a pivotal HR role where you’ll shape how a growing national law firm delivers a modern, high-impact people experience? We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together. As we continue to grow nationally, we’re investing heavily in our people experience, our systems and our ways of working. That’s where you come in.
We’re looking for a People Delivery Operations Manager who loves the balance of getting the detail right and keeping things moving at pace. Someone who’s confident juggling a busy workload, brings strong judgement to employee relations matters, and enjoys the variety that comes with managing the full span of operational HR work. This is a role where you’ll lead a talented People Delivery team, shape how we work day-to-day, and play a key part in improving our processes so they’re smarter, simpler and truly fit for a modern, national law firm. You’ll be supported with training, trusted with responsibility and encouraged to bring ideas that make a real difference - especially as we maximise use of our newly-implemented HR systems.
The role in 60 seconds
- Role: People Delivery Operations Manager
- Team: Human Resources
- Location: Hybrid working from Plymouth
- Working Pattern: Full time
Why this role matters: This pivotal opportunity sits at the heart of our growth, shaping how our people experience and operations evolve as we scale nationally.
What you’ll do
You’ll be stepping into a role with real scope - and real support. We’ll invest in your development and encourage you to shape how we work. You’ll have the opportunity to influence meaningful change, lead a brilliant ambitious team, and play a key role in strengthening our people experience and employee relations function as we continue to grow. In this role, you’ll:
- Be part of a multi award winning Legal HR team.
- Lead, develop and support a high-performing HR operations team, creating a positive, inclusive and psychologically safe environment.
- Coach and empower the team - and coach managers to handle people-related matters confidently and apply policies consistently.
- Oversee the smooth delivery of HR operations across the employee lifecycle, ensuring accuracy, efficiency and high standards.
- Manage complex employee relations matters with professionalism, empathy and good judgement.
- Ensure our policies, processes and documentation are consistent, compliant and easy to work with.
- Use data and insight to simplify processes, enhance our ways of working and maximise our investment in strong HR systems.
- Build trusted relationships across the firm communicating with clarity and confidence.
- Translate wider HR and business priorities into practical plans your team can deliver.
What we’re looking for
If you’re someone who loves variety, takes pride in accuracy, enjoys working at pace and wants to make a genuine impact, we’d love to hear from you. Someone who is:
- Calm, reflective and resilient, even when things get busy.
- Emotionally intelligent and able to navigate sensitive situations with care and confidence.
- Collaborative and people-centred, with a leadership style grounded in trust and respect.
- Detail-oriented and accurate, while still keeping an eye on the bigger picture.
- Curious and improvement-minded, always spotting opportunities to streamline and simplify.
- Credible and confident, able to engage with stakeholders at all levels.
- Open, self-aware and values-driven, with sound judgement and discretion.
Essential
- CIPD Level 5 (or above).
- Experience leading and developing an ambitious, high-performing HR team.
- Extensive employee relations experience covering wellbeing, absence, performance and grievance management.
- Strong coaching capability - able to grow individuals and guide managers.
- Excellent communication and influencing skills.
- Strong judgement and the ability to lead through complexity and change.
- A commitment to inclusion, wellbeing and continuous improvement.
Desirable
- Experience in a professional or regulated environment (law firm experience welcome but not essential).
- Exposure to organisational change or transformation programmes.
Join a seriously ambitious firm
At Foot Anstey, we’re committed to making a difference for our people, our clients, and society. Here’s what makes us stand out:
- An ambitious growth strategy that opens up opportunities for our people to make their mark.
- A client base that spans household names, thriving startups, and ambitious enterprises.
- A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
- A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
- Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals.
Progressive benefits tailored to you
We believe our people are our greatest asset. That’s why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing, including:
- Competitive salary and performance-linked bonus.
- Enhanced parental leave policies.
- Private health care.
- An open, flexible working environment.
Ready to apply?
Hit the "Apply Now" button. Send us your CV and a quick note on why this role is perfect for you. Our team will review your application and be in touch, whatever the outcome.
Invited for interview?
With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do. We’re here to support your individual needs. If you require any adaptations or adjustments, we’re more than happy to accommodate these. Before your interview, we’ll contact you to discuss the themes we’ll cover and answer any questions you might have. If you’d like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know.
Let’s make your next career move the start of something extraordinary.
People Delivery Operations Manager in Plymouth employer: Dormont Manufacturing Co
At Foot Anstey, we pride ourselves on being a forward-thinking law firm that values innovation, collaboration, and ambition. Our hybrid working model in Plymouth allows for a flexible work-life balance, while our commitment to professional development ensures that you will have the support and resources needed to thrive in your role as People Delivery Operations Manager. Join us to be part of a multi-award-winning HR team dedicated to creating a positive and inclusive workplace where your ideas can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land People Delivery Operations Manager in Plymouth
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Dormont Manufacturing Co!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Dormont Manufacturing Co.
We think you need these skills to ace People Delivery Operations Manager in Plymouth
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Dormont Manufacturing Co. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Dormont Manufacturing Co and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Dormont Manufacturing Co. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Dormont Manufacturing Co's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Dormont Manufacturing Co.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Dormont Manufacturing Co will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Dormont Manufacturing Co and how you would contribute to adapting HR strategies.
