Evening Diagnostic Imaging Support Specialist in Plymouth

40hpw; Evening Shift 2:30pm-11:00pm; Rotating weekends and holidays

Reporting to the Department Manager, the DI Associate is responsible for assisting technologists in exam rooms according to departmental protocols. The DI Associate performs a wide variety of technical, clerical and patient care duties that provide assistance for patients, radiologists, technologists and nurses.

Duties / Responsibilities

• Provides clerical support including answering phones, utilizing the Voalte system, printing requests in Meditech, assigning patients to transport in the transport system, identifying patients per hospital policy, greeting patients.
• Provides support to the technologist which may include pre-screening of patients, scanning paperwork into the system, sending images to VRad or other remote destinations, and faxing results to appropriate locations.
• Recognises and assumes responsibility for reporting patient care or safety concerns to appropriate staff and through the hospital’s event reporting system.
• Monitors patients in the exam rooms or holding areas when needed. Observes patient’s condition and reports any sudden change to a technologist, nurse, or physician.
• Transports patients to and from the department when transport is not available. Notifies technologists of any delays that may affect operational workflow.
• Assists with patient transfers to and from exam tables and may assist the technologist with positioning the patient for the exam.
• Maintains orderliness and cleanliness of working area, stretchers and wheelchairs. Provides daily room supply checks and inventory counts in accordance with the department’s inventory procedure.
• Provides patient care such as: assists with a bedpan, or bathroom; alerts nursing or technologists when I.V. pumps alarm; assists patients with dressing and undressing when required for exams.
• Performs disinfection of equipment, including but not limited to table, gantry, injector after each patient.
• Uses appropriate PPE (personal protective equipment) per hospital policy throughout the shift. Follows handwashing and infection prevention policies.

Key Competencies

• Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
• Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
• Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
• Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical centre staff; and respond to basic questions.
• Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical centre staff in response to routine questions.
• Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
• Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
• Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Education / Experience Required

• High School diploma or GED required.
• 0-1 years related work experience required.
• Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
• Previous patient care experience preferred.

Registration / Certification

• American Heart Association BLS Required

Physical / Environmental Requirements

Very Heavy work: Exerting in excess of 100 pounds of force occasionally and/or 50 pounds of force continually. Employee is physically active in all elements of the job. This job requires frequent sitting, walking, standing, bending neck, bending waist, twisting neck, twisting waist, Power Grasping using both hands, Fine Manipulation using both hands, Pushing/Pulling using both hands, Keyboard use, Reaching-above shoulder, Reaching-below shoulder height, Lifting and carrying items weighing up to 10 lbs, Lifting and carrying items weighing up to 25 lbs, Lifting and carrying items weighing up to 50 lbs, Lifting and carrying items weighing up to 75 lbs, Lifting and carrying items weighing up to or more than 100 lbs, Pull up and/or reposition patient weighing up to 100 pounds without assistance, Pull up and/or reposition patient weighing up to 250 pounds with assistance, Pushing items weighing up to 10 lbs, Pushing items weighing up to 25 lbs, Pushing items weighing up to 50 lbs, Pushing items weighing up to 75 lbs, Pushing items weighing up to or more than 100 lbs, Push a wheelchair or wheeled bed containing a patient weighing up to 250 pounds, with assistance.

Pay Range $17.69 - $27.44. This position is covered by a collective bargaining agreement. The pay range listed for this position is the base hourly wage range the organisation reasonably and in good faith expects to pay for this position at this time. The pay range for this position is established and governed by the terms of the applicable collective bargaining agreement. Employees hired into this position will receive compensation consistent with the terms of the applicable collective bargaining agreement.

All staff must be vaccinated against influenza (flu) as a condition of employment.

Equal Opportunity Employer / Veterans / Disabled