At a Glance
- Tasks: Support customer accounts and maximise sales capacity while ensuring customer satisfaction.
- Company: Join a dynamic team at CDW, a leader in the IT industry.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity for growth and learning in a collaborative atmosphere.
- Why this job: Be part of a fast-paced role that enhances your career in sales and customer relations.
- Qualifications: PC literacy, strong communication skills, and a drive to succeed.
The predicted salary is between 30000 - 40000 £ per year.
The role is responsible for the day-to-day support and maintenance of customer accounts held by the Account Director. This includes handling customer engagements as defined by the Account Director in order to maximise sales capacity and customer satisfaction. Within the role, you will liaise with various stakeholders, including internal CDW departments, vendors & suppliers, as well as directly with customers.
What you will do:
- Quotations on both standard and non-standard products
- Placing orders via our sales tools
- Managing Outlook mailboxes, both co-worker and customer specific
- Dealing with initial customer queries or issues
- Product returns
- Product information, including manufacturer data sheets and specification checking
- Reporting, including Back Order and ad-hoc customer requirements
- Changes to products and prices within ServiceTrack catalogues
- Work with key vendors and partners as required to develop opportunities and relationships in existing clients
- Liaise with internal departments, including Customer Services, Credit and Purchasing
- Develop and maintain portfolio product knowledge as defined by the Account Director
- Understand vendor promotions and special bid processes
- Understand deal registration process
- Assist with holiday cover and training of co-workers
What we expect of you:
- PC literacy (Word, Excel, Outlook, Web Browser) with fast & accurate keyboard skills, able to create and apply formulas
- Understanding the importance of accurate reporting
- Understanding of the IT industry sales channel
- Strong analytical and problem-solving skills
- Use of internal tools for account management and order processing (Microsoft Navision, CRM)
- Experience working in a commercial environment preferred
- Previous administration experience in a similar role preferred
- Industry product and service knowledge preferred
- Excellent interpersonal & communication skills
- Ability to build a rapport with customers, partners and internal co-workers
- Strong time management and prioritisation skills
- Ability to change and prioritise tasks constantly throughout the day/week/month
- Drive and ambition
- Strong attention to detail
- Natural business acumen and ability to assimilate numbers/financials quickly
- Ambitious to grow a successful career within CDW
- Commercially minded
Sales Support 12 Month FTC in Peterborough employer: Dormont Manufacturing Co
CDW is an exceptional employer that fosters a collaborative and dynamic work culture, providing employees with the opportunity to grow their careers in the fast-paced IT industry. With a strong emphasis on professional development, employees benefit from comprehensive training and support, ensuring they are well-equipped to excel in their roles. Located in a vibrant area, CDW offers a stimulating environment where teamwork and innovation thrive, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support 12 Month FTC in Peterborough
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like Dormont Manufacturing Co in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like Dormont Manufacturing Co.
✨Perfect Your Elevator Pitch
In sales, we know how crucial first impressions are. Craft a snappy elevator pitch that highlights your strengths and your interest in temporary roles. That way, when you meet someone from Dormont Manufacturing Co or another potential employer, you’re ready to wow them on the spot!
✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at Dormont Manufacturing Co and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Sales Support 12 Month FTC in Peterborough
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at Dormont Manufacturing Co and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at Dormont Manufacturing Co!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at Dormont Manufacturing Co. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. Dormont Manufacturing Co will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit Dormont Manufacturing Co. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
