At a Glance
- Tasks: Use AI to enhance employee relations and case management processes.
- Company: Join Perk, a leading platform in travel and spend management.
- Benefits: Enjoy competitive pay, equity options, 25 days leave, and health coverage.
- Other info: Work in a dynamic team across global offices with great career growth.
- Why this job: Make a real impact on workplace culture and employee experience.
- Qualifications: Experience in employee relations and a passion for tech integration.
About Us
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.
We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.
The Role
We’re scaling rapidly, and as we expand our reach, launch new products, and enter new markets, we need to stay sharp, scalable, and human. That’s where you come in.
We’re introducing a new role within People; we’re looking for a People Advisor to harness systems and AI to develop and improve how we manage employee relations cases, casework insights, and proactively support the business to better lead their teams.
We’re looking for someone who thrives in fast-paced environments, has the curiosity to maximise the use of technology integration for better ways of working, and experience handling multiple ER cases on an international remit. Our team of People Advisors will be across the UK, Barcelona, and Boston.
If you want to make a meaningful impact on people and performance, we’d love to meet you!
What you’ll do
- You’ll develop and evolve ways of working across case management, data, and manager enablement using AI integration tools.
- You’ll reinforce leader-led decisions by effectively co-piloting with managers on how to handle performance, conduct, and probation cases, attendance concerns, policy guidance, and changes to terms and conditions.
- You’ll be responsible for maintaining accurate and compliant documentation, providing high-quality support to managers, and ensuring consistent application of people policies and the Perk approach across the region.
- Provide data insights and highlight trends or early flags to ensure early intervention can be delivered.
- Ensure efficiency in case management and minimise case timelines from open to resolution as appropriate.
- Partner across the People Team and wider business to ensure smooth alignment and delivery of ER cases.
What success looks like
- Enhanced and embedded ways of working across case work.
- Manager satisfaction with co-pilot support provided on cases.
- Timely progression of cases and reduced delays.
- Strong partnership with People Team and wider business.
- Clear, reliable case data that supports planning and risk reduction.
- High documentation accuracy and compliance.
What you’ll bring
- Curiosity to explore and build enhanced approaches to our ways of working. Ideally having built and implemented AI-first approaches to workstreams.
- Strong judgement and ability to follow structured case processes as well as act on sound judgement when alternative approaches are required.
- Demonstrable experience and knowledge of employee relations processes across Europe or the US.
- Strong experience managing multiple ER cases, particularly with performance and conduct cases.
- Ability to organise, document, and track ER matters with accuracy.
- High attention to detail.
What we offer
- Receive competitive compensation and equity ownership in Perk.
- Rest and recharge with 25 days of annual leave plus bank holidays.
- Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex.
- Plan for your future with our qualifying earnings company pension plan with Aviva.
- Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.
- Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence.
- Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus.
- Join our unforgettable Perk events, including our spectacular annual summer party.
- Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.
- Focus on your family with 12-16 weeks’ paid parental leave.
- Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.
- Broaden your horizons with up to 20 “Work from Anywhere” days per year.
- Stay savvy with access to a wide variety of discounts and rewards.
- Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years.
- Let us help you move to one of our hubs with relocation support.
How We Work
At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.
Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.
Protect Yourself from Recruitment Scams
All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.
People Advisor: AI-Driven ER & Case Management employer: Dormont Manufacturing Co
At Perk, we pride ourselves on being an exceptional employer that fosters a vibrant work culture driven by innovation and collaboration. With competitive compensation, generous leave policies, and a strong focus on employee wellbeing, we empower our team members to thrive both personally and professionally. Our commitment to diversity and inclusion, along with opportunities for growth and development, makes Perk an ideal place for those looking to make a meaningful impact in the world of travel and spend management.
StudySmarter Expert Advice🤫
We think this is how you could land People Advisor: AI-Driven ER & Case Management
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Dormont Manufacturing Co!
✨Leverage Your University Connections
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✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Dormont Manufacturing Co.
We think you need these skills to ace People Advisor: AI-Driven ER & Case Management
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Dormont Manufacturing Co. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Dormont Manufacturing Co and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Dormont Manufacturing Co. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Dormont Manufacturing Co's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Dormont Manufacturing Co.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Dormont Manufacturing Co will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Dormont Manufacturing Co and how you would contribute to adapting HR strategies.
