At a Glance
- Tasks: Manage client portfolios, provide excellent service, and develop insurance solutions.
- Company: Join Marsh Commercial, a leading global insurance broker with a diverse community.
- Benefits: Gain professional qualifications, enjoy career growth, and work in a vibrant culture.
- Other info: Permanent role with an 18-month apprenticeship leading to a Client Advisor position.
- Why this job: Launch your insurance career with expert training and real impact on clients.
- Qualifications: A-Levels or equivalent, customer service experience, and a passion for teamwork.
The predicted salary is between 25000 - 32000 £ per year.
Marsh Commercial is one of the UK’s leading commercial insurance brokers, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. This is the perfect opportunity for individuals who have completed further or higher education (i.e A-Levels/equivalent or university degree) and are looking for a long term, exciting and rewarding career in insurance.
Our Associate Client Advisor Program is backed up by our training provider, BPP who will provide expert insurance training and support alongside an apprenticeship qualification which includes the Cert CII certification and a Level 3 Insurance Practitioner qualification. This role has an anticipated start date of January 2026.
We recruit for potential and not industry experience, seeking individuals who aspire to be leading contributors to our business and who can embrace the opportunity to complete our apprenticeship funded training programme and attain chartered insurance qualifications. This is a superb opportunity to launch an insurance career within a sustainable and exciting industry that provides aspirational individuals the platform for a long term insurance career.
As an Associate Client Advisor in one of our energetic customer focussed teams, you will be responsible for servicing a dedicated portfolio of clients, managing renewals, invoicing, producing new quotes, upselling/cross selling additional products whilst handling any additional queries that are presented.
Our Enterprise businesses operate from modern, fit for future offices with easy access via car or public transport routes. This is a permanent, full time role. You will commence your employment on our 18 month apprenticeship programme, on completion of this you will become a Client Advisor with potential future progression within the company, developing your role with continued support for advanced industry professional qualifications.
We will count on you to:
- Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met inline with agreed service standards.
- Speak with clients on a day-to-day basis via telephony and email platforms.
- Utilise insurance broking systems on a daily basis.
- Manage a portfolio of clients, understanding their needs and provide suitable products and solutions to mitigate their risk.
- Ensure timely completion of all set tasks ensuring client satisfaction at all times.
- Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks.
- Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients.
- Through training, coaching and mentoring have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments.
What you need to have:
- Previous experience within a client/customer facing role, this can be gained from within a similar role or working in environments such as retail, hospitality, food & beverage etc.
- Excellent customer service skills.
- Right to Work in the UK or Republic of Ireland (no visa sponsorship provided).
- Minimum 5 GCSE’s at Grades 9 – 4 (including English & Maths).
- Good attention to detail.
- Ability to multitask and prioritise responsibilities.
- Ability to work independently.
What makes you stand out:
- Have completed A-Levels (or equivalent).
- University degree educated (or equivalent).
- Team player with a willingness to share ideas, knowledge and experiences.
- Demonstrate enthusiasm and pride in maintaining a high standard of work.
- Keen interest to work in a diverse and collaborative environment.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Trainee Insurance Broker in Penrith employer: Dormont Manufacturing Co
Marsh Commercial is an exceptional employer, offering a vibrant and inclusive work culture that prioritises professional development and employee well-being. With access to comprehensive training through our Associate Client Advisor Program, employees can expect meaningful career progression within a global leader in insurance broking, all while working in modern offices with excellent transport links. Join us to be part of a diverse community dedicated to making a positive impact for clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Insurance Broker in Penrith
✨Get Clued Up on Insurance Events
Join local insurance events or workshops to network and soak in knowledge about the industry. It's a great way to meet potential employers, like Dormont Manufacturing Co, and show off your enthusiasm for the field. Plus, you’ll gain insights that'll make you stand out during your interviews!
✨Tap into Your University’s Resources
Many universities offer career services specifically tailored for students looking for trainee roles in insurance. Make sure to utilise these—they can connect you with alumni in the industry or help you snag those hidden opportunities that aren't advertised widely!
✨Showcase Your Knowledge
Start a blog or social media account where you can share insights about current trends in insurance. This demonstrates your passion and keeps you in the minds of recruiters at places like Dormont Manufacturing Co. A personal touch always helps in making a memorable impression!
✨Apply Through Our Website & Make It Personal
Don’t just hit 'apply' on the Dormont Manufacturing Co website. Tailor your application to highlight your interest in the insurance sector and showcase any relevant projects or experiences. A few personal touches can go a long way in landing that trainee spot!
We think you need these skills to ace Trainee Insurance Broker in Penrith
Some tips for your application 🫡
Highlight Your Analytical Skills:In the insurance industry, analytical skills are a must. Make sure to showcase any relevant coursework or projects where you've solved complex problems or worked with data. This can really set you apart, especially in your CV or cover letter!
Show Your Interest in the Sector:For a trainee role, it’s super important to demonstrate your genuine interest in insurance. Talk about any internships, part-time jobs, or relevant studies that have sparked your passion for this field. We want to see that you're eager to learn and grow with us at Dormont Manufacturing Co!
Tailor Your Cover Letter to the Role:Your cover letter should reflect your enthusiasm for the trainee position at Dormont Manufacturing Co. Use it to explain why you're excited about a career in insurance and what you hope to learn during your time with us. Make it personal and engaging—it’ll catch our eye for sure!
Include Relevant Certifications or Courses:Even as a trainee, any extra certifications or courses related to insurance can really boost your application. Whether it's online courses or workshops, throw them in your CV to show us that you’re proactive about your professional development. It’ll demonstrate your commitment to stepping into this industry with enthusiasm!
How to prepare for a job interview at Dormont Manufacturing Co
✨Understand the Basics of Insurance
Since you're interviewing for a trainee role in insurance, it’s vital to brush up on the key concepts in the industry. Familiarise yourself with terms like underwriting, risk assessment, and claims processing. It shows your genuine interest and helps you answer those technical questions more confidently.
✨Prepare for Scenario-based Questions
Expect scenario-based questions during your interview! They might dive into how you would handle specific insurance situations or customer complaints. Think about examples from your studies or past experiences where you demonstrated problem-solving and customer service skills. They're looking for how you approach issues in a practical setting.
✨Focus on Your Learning Potential
As a trainee, your eagerness to learn is key. Be ready to discuss what excites you about the insurance field and how you plan to grow within the role at Dormont Manufacturing Co. Highlighting your adaptability and willingness to learn will make a great impression.
✨Show Your People Skills
Insurance is all about building relationships, whether it's with clients or colleagues. Prepare to share experiences where you’ve effectively communicated or worked as part of a team. Remember, your soft skills are just as important as your technical knowledge in this industry!
