At a Glance
- Tasks: Provide excellent client service and manage a portfolio of clients in insurance.
- Company: Join Marsh Commercial, a leading global insurance broker with a diverse community.
- Benefits: Gain professional qualifications, competitive salary, and a supportive work environment.
- Other info: Enjoy a vibrant culture and access to diverse career paths within a global leader.
- Why this job: Launch your career in a sustainable industry with real impact and growth opportunities.
- Qualifications: A-Levels or equivalent, customer service experience, and a passion for teamwork.
The predicted salary is between 18000 - 25000 £ per year.
Marsh Commercial is one of the UK’s leading commercial insurance brokers, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. This is the perfect opportunity for individuals who have completed further or higher education (i.e A-Levels/equivalent or university degree) and are looking for a long term, exciting and rewarding career in insurance.
Our Associate Client Advisor Program is backed up by our training provider, BPP who will provide expert insurance training and support alongside an apprenticeship qualification which includes the Cert CII certification and a Level 3 Insurance Practitioner qualification. This role has an anticipated start date of January 2026.
We recruit for potential and not industry experience, seeking individuals who aspire to be leading contributors to our business and who can embrace the opportunity to complete our apprenticeship funded training programme and attain chartered insurance qualifications. This is a superb opportunity to launch an insurance career within a sustainable and exciting industry that provides aspirational individuals the platform for a long term insurance career.
As an Associate Client Advisor in one of our energetic customer focussed teams, you will be responsible for servicing a dedicated portfolio of clients, managing renewals, invoicing, producing new quotes, upselling/cross selling additional products whilst handling any additional queries that are presented.
Our Enterprise businesses operate from modern, fit for future offices with easy access via car or public transport routes. This is a permanent, full time role. You will commence your employment on our 18 month apprenticeship programme, on completion of this you will become a Client Advisor with potential future progression within the company, developing your role with continued support for advanced industry professional qualifications.
We will count on you to:
- Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards.
- Speak with clients on a day-to-day basis via telephony and email platforms.
- Utilise insurance broking systems on a daily basis.
- Manage a portfolio of clients, understanding their needs and providing suitable products and solutions to mitigate their risk.
- Ensure timely completion of all set tasks ensuring client satisfaction at all times.
- Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks.
- Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients.
- Through training, coaching and mentoring, have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments.
What you need to have:
- Previous experience within a client/customer facing role, this can be gained from within a similar role or working in environments such as retail, hospitality, food & beverage etc.
- Excellent customer service skills.
- Right to Work in the UK or Republic of Ireland (no visa sponsorship provided).
- Minimum 5 GCSE’s at Grades 9 – 4 (including English & Maths).
- Good attention to detail.
- Ability to multitask and prioritise responsibilities.
- Ability to work independently.
What makes you stand out:
- Have completed A-Levels (or equivalent).
- University degree educated (or equivalent).
- Team player with a willingness to share ideas, knowledge and experiences.
- Demonstrate enthusiasm and pride in maintaining a high standard of work.
- Keen interest to work in a diverse and collaborative environment.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Apprentice Insurance Broker in Penrith employer: Dormont Manufacturing Co
Marsh Commercial is an exceptional employer, offering a vibrant and inclusive work culture that prioritises professional development and employee well-being. As part of a global leader in insurance broking, you will benefit from comprehensive training through our apprenticeship programme, alongside opportunities for career progression and the chance to work with talented colleagues in a supportive environment. With modern offices and easy access to transport, this role provides a solid foundation for a rewarding long-term career in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Insurance Broker in Penrith
✨Get Savvy with Industry Events
Look out for local insurance industry events and workshops. These are fantastic places to meet professionals, learn about the latest trends, and even bag yourself some insider tips. Plus, getting face-to-face time with potential employers like Dormont Manufacturing Co can really give you an edge.
✨Engage with Professional Bodies
Join organisations like the Chartered Insurance Institute (CII). They often have resources for apprentices and can connect you with mentors in the insurance field. Making connections through these bodies could lead to great opportunities at companies like Dormont Manufacturing Co.
✨Utilise Your Network
Don’t underestimate the power of your university or local career services. They often have partnerships with companies looking for apprentices. Tap into their resources—attend career fairs and book in for mock interviews to make a strong impression.
✨Apply Directly on Our Website
When you're ready to take the plunge, head straight to our website to apply for the apprenticeship at Dormont Manufacturing Co. It’s often a great way to get noticed and shows you’re genuinely interested in being part of the team.
We think you need these skills to ace Apprentice Insurance Broker in Penrith
Some tips for your application 🫡
Show Your Passion for Insurance:In your cover letter, let your enthusiasm shine through! Explain why you want to dive into the insurance industry, and mention any relevant experiences, like coursework or part-time jobs. This is your chance to show how keen you are to learn and grow in the field, so don’t hold back!
Highlight Key Skills and Qualifications:Make sure to include any qualifications that are relevant to insurance, such as maths or business studies. Showcase skills like attention to detail and analytical thinking in your CV. These are golden in the insurance sector and will help you stand out as a promising candidate for an apprenticeship at Dormont Manufacturing Co.
Emphasise Your Learning Potential:As this is an apprenticeship, employers are keen to know your willingness to learn. Include specifics about how you adapt quickly and your previous learning experiences—be it tackling challenging subjects in school or taking part in relevant workshops. Let them know we’re ready to put our learning cap on!
Format Your CV for Clarity:Keep your CV concise and organised! Use bullet points to highlight your relevant experiences and ensure there's a clear structure. This will make it easy for the hiring team at Dormont Manufacturing Co to spot the important info. And remember, don’t forget to apply through our website for the best chance of getting noticed.
How to prepare for a job interview at Dormont Manufacturing Co
✨Get to Grips with Insurance Basics
Make sure you brush up on the fundamental concepts of insurance, like risk assessment and types of policies. Since you’re applying for an apprenticeship, showing genuine passion and knowledge of these basics can really set you apart, especially with questions around how you would handle scenarios in policy recommendations.
✨Know Your Numbers
Expect to get grilled on some basic calculations or case studies where you’ll need to evaluate risks and premiums. Practising these numerical skills will help, so perhaps look into common insurance scenarios and practice these calculations beforehand—confidence in your numbers can leave a solid impression!
✨Show Off Your People Skills
Insurance is all about relationships, so be ready to talk about times you've had to work in teams or communicate with clients. Think of examples from school projects or part-time jobs where you had to explain something complex clearly. This insight into your interpersonal skills can be crucial for an apprenticeship role at Dormont Manufacturing Co.
✨Be Ready for Scenario Questions
During the interview, you might face real-life scenarios to gauge your decision-making process. Take a moment to think through your answers, using the STAR method (Situation, Task, Action, Result) to structure your responses. This will clearly demonstrate your thought process and how you approach challenges in the insurance field!
