At a Glance
- Tasks: Inspire and educate retail teams while driving brand awareness and sales performance.
- Company: Join a luxury beauty brand known for its premium products and innovative approach.
- Benefits: Enjoy competitive salary, flexible working, health initiatives, and ongoing development opportunities.
- Other info: Dynamic role with opportunities for career growth and skill enhancement.
- Why this job: Make a real impact in the beauty industry while travelling across the UK & Ireland.
- Qualifications: 3+ years in FMCG or luxury beauty, with strong education and relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to the UK Retail National Account Manager, with a dotted line to the Oribe Education Manager, this role is responsible for the successful delivery of the Oribe education and events programme across the retail channel in the UK & Ireland. The Retail Education Specialist will inspire and educate in‑store retail teams, driving brand awareness, sales performance, and new business opportunities while ensuring a consistent and premium brand experience across all retail locations. This is a field‑based role requiring regular travel across the UK & Ireland, including store visits, retailer meetings, education sessions, merchandising support, and event activity. The role also supports the day‑to‑day management of retail accounts, including merchandising, planogram compliance, product launches, and stock monitoring.
Key Responsibilities
- Partner with the National Account Manager (Retail & E‑commerce) and the Oribe Education Manager to implement education plans across retail accounts, supporting sales growth, brand distribution, and new business objectives.
- Deliver engaging Oribe product knowledge and education sessions through:
- In‑store training
- Retailer head office presentations
- Digital learning sessions
- Ensure all merchandising and in‑store displays align with agreed planograms and brand standards.
- Monitor stock levels, restock where required, and communicate stock shortages or outages to the Oribe National Account Manager.
- Maintain accurate visual records of merchandising standards, including store and shelf imagery within central team folders.
- Support retail events and promotional activity, including:
- Assisting with event planning and execution
- Providing customer engagement and hands‑on support during events
- Representing the brand professionally at all times
- Complete all required administration, reporting, and feedback in a timely and accurate manner.
- Support occasional evening and weekend events where required.
What You’ll Need
- Minimum 3 years’ experience within FMCG, luxury beauty, or haircare retail environments.
- Good understanding of the retail and professional haircare industry; hairdressing experience is advantageous.
- Experience delivering education programmes, in‑store training, and retail events within a retail environment.
- Excellent relationship‑building and stakeholder management skills, with the ability to collaborate effectively across internal teams and retail partners.
- Good technical and product knowledge of haircare products, ideally within the luxury sector, alongside awareness of market trends and brand positioning.
- Highly organised and adaptable, with the ability to manage schedules, prioritise store visits, and respond quickly to changing business needs in a field‑based role.
- Competent in Microsoft Office applications, particularly Excel.
- Flexibility to travel extensively across the UK & Ireland, including occasional overnight stays and weekend work where required.
What we offer
- Competitive salaries and a benefits package.
- Ongoing development and opportunities to enhance skills.
- Flexible working arrangements.
- Health and well‑being initiatives.
- Pension/retirement options (dependent on location).
- Insurance options and additional benefits.
Oribe Retail Education Specialist, UK & Ireland employer: Dormont Manufacturing Co
At Oribe, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration. As a Retail Education Specialist, you will benefit from competitive salaries, ongoing professional development, and flexible working arrangements, all while being part of a passionate team dedicated to delivering a premium brand experience across the UK & Ireland. Join us to inspire and educate retail teams, driving brand awareness and sales performance in a supportive environment that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Oribe Retail Education Specialist, UK & Ireland
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dormont Manufacturing Co, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dormont Manufacturing Co!
We think you need these skills to ace Oribe Retail Education Specialist, UK & Ireland
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dormont Manufacturing Co, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dormont Manufacturing Co and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dormont Manufacturing Co that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
