At a Glance
- Tasks: Monitor and support financial data applications while collaborating with global teams.
- Company: Join a leading financial data company with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and flexible benefits.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Be part of exciting cloud migration projects and enhance your tech skills.
- Qualifications: 2+ years in Technical Operations, scripting skills, and knowledge of monitoring tools.
The predicted salary is between 45000 - 55000 £ per year.
Overview
Market Data collects, stores and distributes financial data from over 250 exchanges globally in real time.
The team is moving functions and services to a cloud platform.
You will help monitor the application stack and infrastructure, collaborate with Morningstar teams and 3rd party vendors to investigate and address issues, ensure monitoring coverage and visibility to issues remains intact, and contribute to deploying new software.
You will represent the team in infrastructure projects, including cloud migration initiatives, and help design and implement new tooling and automate team processes.
This is an opportunity to join and grow with us as we incorporate new technologies into our application layer and deliver architectural transformations.
Place of Work: This position is based in our London office.
Hours of
Work: You’ll be required to work 40hrs a week.
After an initial training period, you will join a shift rotation that can include late finishes and weekend work.
Shifts may coincide with Public/Bank Holidays.
Responsibilities
- Work with the London and Mumbai squads to provide excellent and seamless 1st and 2nd line support of detected issues, taking corrective action or escalating further as appropriate.
- Actively identify gaps in Ops monitoring and tooling, and work with the appropriate team to implement effective solutions.
- Respond to internal and external requests effectively and efficiently, ensuring they are resolved in a timely manner.
- Deploy, configure and test new software/updates to the Market Data application stack on behalf of Development teams.
- Create and/or update documentation as needed to maintain Ops knowledge base.
- Undertake such training and/or hours of work as may be reasonably required and consistent with the role’s level of responsibility.
Requirements
- Excellent English communication skills.
- 2+ years’ experience in a Technical Operations / SRE role.
- Working knowledge of Windows Server flavours and Wintel hardware.
- Knowledge of network stacks, protocols and technologies.
- Demonstrated competency in scripting with Power Shell and/or Python.
- Experience with enterprise and open source monitoring tools such as Splunk or New Relic.
- Experience with CI/CD tooling such as Git Hub, Bitbucket, Harness, Kubernetes, Terraform.
- Experience of working both independently and collaboratively in a fast-paced IT environment with a strong focus on business outcomes.
- Comfortable with collaboration, open communication and crossing functional borders.
- Any experience in the financial services industry is a plus.
Morningstar’s hybrid work environment allows in-person collaboration each week.
In most locations, the hybrid model is four days in-office per week.
A range of other benefits are available to enhance flexibility as needs change.
No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.
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