At a Glance
- Tasks: Plan and manage service products and spare parts for high availability.
- Company: Join KLA, a leader in semiconductor solutions with a collaborative culture.
- Benefits: Enjoy 25 days annual leave, pension scheme, health plan, and more.
- Other info: Hybrid working available with excellent career growth opportunities.
- Why this job: Make an impact in the tech industry while developing your analytical skills.
- Qualifications: Experience in supply chain or analytics; strong Excel skills required.
Company Overview
The SPTS division of KLA designs, manufactures and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry leading etch and deposition process technologies on a range of single wafer handling platforms. End‑market applications include micro‑electromechanical systems (MEMS), advanced packaging, LED, high speed RF device IC’s and power semiconductors. SPTS is part of KLA Corporation which develops industry‑leading equipment and services that enable innovation throughout the electronics industry.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services.
Our comprehensive services include:
- Proactive management of tools to identify and improve performance
- Expertise in optics, image processing and motion control with worldwide service engineers
- 24/7 technical support teams and knowledge management systems
- An extensive parts network to ensure worldwide availability of parts
Job Description/Preferred Qualifications
This role will be based in Celtic Lakes. Our new 237,000‑square‑foot Newport facility provides additional production and customer collaboration spaces, including 25,000 square feet of R&D clean rooms, 35,000 square feet of state‑of‑the‑art manufacturing space and tool demo areas, all designed to support development of semiconductor process technologies across advanced packaging, power devices, microelectromechanical systems (MEMS), radio frequency (RF) and photonics sector technology!
KLA is seeking a Service Product Planner to join our Service Supply Chain organization. This role focuses on planning and handling service products and spare parts to ensure high availability while balancing inventory, cost, and supply risk!
Your day to day responsibilities will include:
- Own service product and spare parts planning for assigned product lines
- Translate demand signals, consumption trends, and forecasting inputs into inventory strategies that balance service level, cost, and supply risk
- Handle inventory levels, service targets, and supply risks across the product lifecycle
- Perform analysis, scenario building, and deep dives to support informed supply chain decisions
- Analyze demand variability and supply chain performance to identify risks, gaps, and optimization opportunities
- Build reports and dashboards; provide actionable insights and recommendations to collaborators
- Partner cross‑functionally to align demand, supply, and product lifecycle plans
- Drive continuous improvement in planning processes, tools, and data quality
KLA is proud to be an equal opportunity employer. For this role we are looking for someone who has:
- Shown experience in supply chain, service/product planning, demand planning, or business analytics
- Strong analytical approach with the ability to translate sophisticated data into actionable insights
- High proficiency in Excel (complex formulas, pivots, sophisticated analysis); experience working with large datasets
- Hands‑on experience with data analysis tools such as Excel and SQL
- Understanding of forecasting concepts, demand variability, and inventory optimization principles
- Experience with ERP / planning systems
- Degree in Industrial Engineering, Supply Chain, Business or similar field is desirable
- Global supply chain exposure is desirable
- Power BI or similar visualization tool experience is desirable
What we will offer you?
KLA’s benefits package includes: Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, share scheme, rewards scheme, life assurance, generous shift allowance and overtime premiums.
Minimum Qualifications
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer.
Service Product Planner - Hybrid Working Available in Newport employer: Dormont Manufacturing Co
KLA is an exceptional employer, offering a dynamic work environment at our state-of-the-art Newport facility in Celtic Lakes, where innovation thrives in the semiconductor industry. With a strong focus on employee growth, we provide extensive benefits including 25 days of annual leave, a contributory pension scheme, and opportunities for professional development through cross-functional collaboration. Our inclusive culture fosters teamwork and creativity, making KLA a rewarding place to build a meaningful career in service product planning.
StudySmarter Expert Advice🤫
We think this is how you could land Service Product Planner - Hybrid Working Available in Newport
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Dormont Manufacturing Co, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Service Product Planner - Hybrid Working Available.
We think you need these skills to ace Service Product Planner - Hybrid Working Available in Newport
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Dormont Manufacturing Co. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Dormont Manufacturing Co and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Dormont Manufacturing Co.
✨Research Specific Challenges Faced by Dormont Manufacturing Co
Look into any unique supply chain challenges Dormont Manufacturing Co might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
