About Vantage Data Centers
Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Security Department
The Physical Security Department for Vantage Data Centers EMEA is very hands on. In most cases, we manage full-spectrum system specifications, site & system design, procurement, installation, configuration, maintenance of all network and server hardware and provide live-site physical security. We also work closely identifying & selecting trusted partner vendors and suppliers to learn about the latest technology changes so that we can make informed purchase decisions. We are always looking for ways to strike the best balance between human delivered physical security, technology, performance, and cost. Vantage Physical Security Department also participates in designing each of our new data centre building’s security infrastructure. If you like getting your hands dirty and helping to design, build and maintain Physical Security infrastructure in a modern data centre, then come work at Vantage. We are expanding with many new builds!
Position Overview
We are seeking a Operational Management Centre, Systems Specialist to join our newly established Operations Management Centre in EMEA. This role is crucial in monitoring and managing security systems across 17+ sites, focusing on critical incident response and troubleshooting.
Essential Job Functions, Key Responsibilities
- Monitor Genetec security systems across 17+ EMEA sites from the Operations Management Center
- Respond to and manage critical security incidents according to predefined processes
- Provide remote technical support and troubleshooting for security systems
- Collaborate with local Site Security (Security Office Center Operators, Security Systems Technicians/Engineers, Security Integrator Subcontractors) during incidents and system issues
- Generate and analyse reports for security audits and customer requirements
- Maintain and update security procedures and related documentation
- Participate in the ongoing improvement of security protocols and systems
Required Qualifications
- 3+ years of experience with Access Control Systems (ACS) and Video Surveillance Systems (VSS)
- In-depth knowledge of Genetec security systems or willing to learn
- Strong understanding of IP networking and security technologies
- Excellent problem-solving and analytical skills
- Ability to work in shifts, including weekends and holidays
- Fluent in English; additional European languages are a plus
Preferred Qualifications
- Genetec certification or ability to obtain within 90 days of hire
- Experience in data center security operations
- Familiarity with intercom systems, biometric systems, and key management systems
- Background in IT or cybersecurity
Key Competencies
- Strong communication skills, both verbal and written
- Ability to remain calm and focused under pressure
- Detail-oriented with excellent organisational skillsWorking Conditions
- Full-time position based in the CELT Operations Management Center
- Shift work required, including nights, weekends, and holidays
- No travel or on-site hardware maintenance required
Vantage Data Centers is an Equal Opportunity Employer
