At a Glance
- Tasks: Support and manage desktop technologies while leading software distribution and patch management.
- Company: Join a diverse and innovative IT team in the UK.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Opportunity to work in a dynamic environment with a focus on ITIL best practices.
- Why this job: Make a real impact by resolving complex issues and enhancing user experience.
- Qualifications: Experience with Microsoft SCCM/MECM and strong PowerShell scripting skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Newport, Wales / Stevenage / Portsmouth, UK
Salary: Competitive salary and package dependent on experience
Career Level: We are hiring at levels - Senior Analyst or Specialist
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.
As a Client Management Specialist, you will join the IT team supporting the Digital Workplace. In this role, you will be responsible for maintaining, configuring, and supporting desktop technologies across a distributed environment. You will lead software distribution and patch management activities, including building and deploying software packages to workstations. The role also includes administration of software packaging, configuration management processes, and maintaining the client management infrastructure. You will additionally operate in a third‑line support capacity, assisting with the resolution of complex issues, problems, and major incidents.
Primary Responsibilities
- Provide expert administration of Microsoft SCCM/MECM.
- Manage and configure Active Directory and Group Policy Objects (GPO).
- Oversee patching and software lifecycle management for Windows operating systems, including Windows 11.
- Apply advanced knowledge of the Windows registry, file system permissions, drivers, and related components.
- Work on assigned tasks and incidents as part of a managed service environment.
- Apply ITIL best practices in day‑to‑day operations and processes.
Desirable Skills & Experience
- Experience with Nexthink or similar End User Experience analytics tools.
- Strong experience with PowerShell scripting.
- Working knowledge of networking concepts to support advanced troubleshooting.
- Basic understanding of Linux operating systems.
- Relevant Microsoft certifications are desirable.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Client Management Specialist in Newport employer: Dormont Manufacturing Co
As a Client Management Specialist, you will thrive in a dynamic and inclusive work environment that values diversity and innovation. Our Newport, Stevenage, and Portsmouth locations offer competitive salaries and comprehensive benefits, alongside ample opportunities for professional growth and development. Join us to be part of a collaborative team that embraces ITIL best practices and supports your career aspirations while making a meaningful impact in the digital workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Client Management Specialist in Newport
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dormont Manufacturing Co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Dormont Manufacturing Co might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Dormont Manufacturing Co!
✨Direct Apply to Dormont Manufacturing Co
Let's not forget to apply directly through the Dormont Manufacturing Co website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Client Management Specialist in Newport
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dormont Manufacturing Co.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dormont Manufacturing Co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
