NBSS Operational Support Consultant

NBSS Operational Support Consultant

Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
Dormont Manufacturing Co

At a Glance

  • Tasks: Support and innovate in cloud and data engineering to solve complex problems.
  • Company: Join Hitachi Digital Services, a global leader in digital transformation.
  • Benefits: Enjoy flexible work arrangements, industry-leading benefits, and a focus on well-being.
  • Other info: Be part of an inclusive culture that values your unique perspective.
  • Why this job: Make a real impact while working with cutting-edge technology and diverse teams.
  • Qualifications: Experience in application support and a passion for technology are essential.

The predicted salary is between 35000 - 45000 £ per year.

Function Cloud & Data Engineering

Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Job description

  • Excellent problem-solving skills.
  • Experience working in a 2nd Line Application Support or Breast Screening (or alternative Cancer Screening) Operations environment.
  • Tenacity for dealing with complex issues, and attention to detail.
  • A demonstrable passion for technology and a desire to improve and innovate for the end-user.
  • Excellent time management skills.
  • ITIL Foundation certification.
  • Ability to work as part of a shift rotation, Monday to Friday, between the hours of 07:30 – 17:30, with a minimum of one day a week in the office.
  • Must be based in the United Kingdom.
  • Must be willing to obtain SC clearance.

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth. We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and well-being. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

NBSS Operational Support Consultant employer: Dormont Manufacturing Co

At Hitachi Digital Services, we pride ourselves on being a people-centric employer that champions innovation and inclusivity. Our commitment to employee well-being is reflected in our industry-leading benefits and flexible work arrangements, ensuring a healthy work-life balance. Join us in a collaborative environment where your unique perspectives are valued, and you can grow alongside talented professionals dedicated to making a positive impact on society.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land NBSS Operational Support Consultant

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dormont Manufacturing Co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Dormont Manufacturing Co might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Dormont Manufacturing Co!

Direct Apply to Dormont Manufacturing Co

Let's not forget to apply directly through the Dormont Manufacturing Co website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace NBSS Operational Support Consultant

Communication Skills
Problem-Solving Skills
Flexibility
Compassion
Teamwork
Organizational Skills
Adaptability

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dormont Manufacturing Co.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dormont Manufacturing Co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Dormont Manufacturing Co

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.