At a Glance
- Tasks: Provide outstanding customer service and support in a dynamic pharmacy environment.
- Company: Join Hickey’s Pharmacy, an award-winning community pharmacy group with strong growth ambitions.
- Benefits: Enjoy competitive salary, generous discounts, and additional leave for special occasions.
- Other info: Excellent training and support from a dedicated team, with opportunities for career growth.
- Why this job: Be the first point of contact for customers and make a real difference in their healthcare.
- Qualifications: Strong customer service skills and a positive attitude; retail experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey’s Pharmacy team in Monkstown. Hickey’s Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this.
Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first. Your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability.
We are looking for someone who is dynamic and energetic to join our team.
- Full time role
- Permanent
- Supported in-store by an excellent team and a support office
- Rosters are published up to 8 weeks in advance
- Excellent training and support structures are also available centrally from our Pharmacist management team
Key Responsibilities
- Providing outstanding customer service
- Driving retail sales through link selling and advising customers of promotions in store
- Ensuring stock levels are maintained at optimal levels
- Accurately and securely performing cash management duties
- Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level
- Building customer loyalty
What we’re looking for
- Strong customer engagement and customer service
- Listening to our customers, understanding their needs, and delivering great service every time
- Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service
- Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs
- Strong product knowledge
- Experience in or interest in skin care is an advantage
- Proven sales ability
- Any other projects and duties where they arise
What we would like from you
- Customer focused with an ability to effectively deal with customers
- Previous OTC sales and customer service experience
- Excellent interpersonal and communication skills
- Positive can-do attitude
- A keen interest in retail pharmacy
What we promise you
- Competitive salary
- Generous staff discounts in store
- Refer-a-friend bonus scheme
- Tax-saver travel
- Additional long-service days
- Additional annual leave for special occasions e.g. getting married!
If you’re a people person and have ambitions to join a progressive company, we’d love to hear from you today. Hickey’s Pharmacy is an equal opportunities employer.
Pharmacy Healthcare Advisor - Hickeys Monkstown employer: Dormont Manufacturing Co
Hickey’s Pharmacy in Monkstown is an exceptional employer, offering a supportive and dynamic work environment where employees are valued as vital team members. With a strong focus on professional development, competitive salaries, and generous benefits such as staff discounts and additional leave for special occasions, Hickey’s fosters a culture of ambition and teamwork, making it an ideal place for those passionate about delivering outstanding healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Healthcare Advisor - Hickeys Monkstown
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Dormont Manufacturing Co. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
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Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Dormont Manufacturing Co.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Dormont Manufacturing Co. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Dormont Manufacturing Co is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Pharmacy Healthcare Advisor - Hickeys Monkstown
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Dormont Manufacturing Co!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Dormont Manufacturing Co that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Dormont Manufacturing Co!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Dormont Manufacturing Co, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Dormont Manufacturing Co
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Dormont Manufacturing Co that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Dormont Manufacturing Co’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
