Milano: Team Leader CX — Coaching, KPIs & Quality

Milano: Team Leader CX — Coaching, KPIs & Quality

Full-Time 25949 - 27600 £ / year (est.) No working from home possible
Dormont Manufacturing Co

At a Glance

  • Tasks: Lead and support the Customer Experience team to deliver top-notch service.
  • Company: Join Treatwell, a vibrant company focused on customer satisfaction.
  • Benefits: Competitive salary, great work environment, and opportunities for growth.
  • Other info: Dynamic workplace with a focus on data-driven improvements.
  • Why this job: Make a real difference in customer experience while developing your leadership skills.
  • Qualifications: Experience in coordination roles and strong customer focus required.

The predicted salary is between 25949 - 27600 £ per year.

Treatwell cerca un Team Leader Customer Experience da inserire presso la sede di Milano.

La persona coordinerà e supporterà il team CX nelle attività quotidiane per garantire un servizio clienti di qualità e il raggiungimento degli obiettivi operativi.

Si richiede esperienza in ruoli di coordinamento, ottime capacità relazionali, orientamento al cliente e forte attenzione ai dati per monitorare KPI e proporre miglioramenti.

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Milano: Team Leader CX — Coaching, KPIs & Quality employer: Dormont Manufacturing Co

Dormont Manufacturing Co is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while supporting a flexible hybrid work model that enhances work-life balance. Join us in shaping the future of lottery solutions in a role that promises meaningful impact and professional development.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

We think you need these skills to ace Milano: Team Leader CX — Coaching, KPIs & Quality

Team Coordination
Customer Experience Management
KPI Monitoring
Data-Driven Decision Making
Interpersonal Skills
Customer Orientation
Analytical Skills