At a Glance
- Tasks: Provide technical support for mechanical repairs in aerospace and defence.
- Company: Join Ontic, a community of innovators in aerospace engineering.
- Benefits: Enjoy up to 29 days holiday, volunteering time, and a goal share bonus.
- Other info: Be part of a recognised workplace culture that values your contributions.
- Why this job: Make a real impact in a fast-paced environment with growth opportunities.
- Qualifications: Degree in a technical field and experience in aerospace MRO preferred.
The predicted salary is between 35000 - 45000 £ per year.
Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are recruiting for a Repair Support Engineer to join our MRO Engineering Team in Tewkesbury. Please note the role will initially be based in Staverton before moving to our new Tewkesbury facility.
About the Role
We’re looking for a Repair Support Engineer – Mechanical to provide technical support to our MRO operations in Tewkesbury. This is a critical role responsible for ensuring Ontic’s mechanical repair and overhaul activity is fully supported across the entire product lifecycle — from new product introduction to retirement.
- You’ll work with internal teams, external suppliers, and customers to ensure our UK MRO capability is underpinned by robust technical documentation, effective troubleshooting support, and continuous engineering input across hydraulic, pneumatic, and electromechanical systems.
- Supporting mechanical MRO products throughout their lifecycle, including hydraulic, pneumatic, and electrical actuation systems.
- Providing timely technical support to technicians, operators, and wider internal and external stakeholders.
- Interpreting maintenance data (CMMs, Service Bulletins, OEM documentation) to extract and apply appropriate repair and testing procedures.
- Authoring and maintaining high-quality technical reports, repair procedures, and training materials.
- Performing root cause investigations and delivering corrective/preventive actions.
- Delivering on-site technical training to A&T teams to enhance capability and compliance.
- Collaborating with cross-functional teams to maintain engineering excellence and meet KPI targets.
- Travelling occasionally to provide external support where required.
About You
- A degree (or equivalent experience) in a relevant technical discipline.
- Significant experience in a technical support or production engineering role, ideally within aerospace MRO.
- Solid understanding of civil and military MRO procedures.
- Strong written and verbal communication skills and the ability to explain complex technical concepts clearly.
- Proficiency in Microsoft Office and experience working with ERP systems.
- A self-motivated, organised, and flexible approach with the ability to work both independently and as part of a wider team.
- Willingness to travel and work flexibly to meet business needs.
Benefits
At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.
- Up to 29 days annual holiday plus Bank Holidays
- 10 hours paid volunteering time
- Annual goal share bonus scheme for all employees
- 24/7 Employee Assistance Program (EAP)
- Discounts and offers from a range of retailers
We are more than the sum of our parts. And we’ve been recognised internally and externally for being so:
- We were ranked #9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback
- 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic
We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you’ll enjoy a career with us!
Mechanical Repair Support Engineer employer: Dormont Manufacturing Co
Ontic is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture where innovation thrives. With a comprehensive benefits package including generous holiday allowances, paid volunteering time, and a commitment to employee recognition, Ontic fosters a community that values work-life balance and personal development. Located in Tewkesbury, this role provides the opportunity to be part of a dynamic team at the forefront of the aerospace and defence industries, ensuring your career is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Mechanical Repair Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ontic on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss hydraulic, pneumatic, and electromechanical systems. We want to see that you know your stuff!
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled complex issues in past roles. Ontic loves candidates who can think on their feet and deliver effective solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our community at Ontic.
We think you need these skills to ace Mechanical Repair Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Repair Support Engineer role. Highlight your relevant experience in mechanical repair and MRO operations, and don’t forget to mention any specific skills that match the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the aerospace industry and how your background makes you a perfect fit for Ontic. Keep it engaging and personal!
Showcase Your Technical Skills:Since this role involves technical support, be sure to showcase your understanding of hydraulic, pneumatic, and electromechanical systems. Mention any relevant software or tools you’ve used, especially ERP systems.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of hydraulic, pneumatic, and electromechanical systems. Be ready to discuss specific examples from your past experience where you've provided technical support or solved complex problems in these areas.
✨Understand the Company Culture
Research Ontic's values and culture. They pride themselves on innovation and community, so think about how your personal values align with theirs. Be prepared to share how you can contribute to their culture of excellence and continuous improvement.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific situations, like troubleshooting a mechanical issue or delivering training. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Show Your Communication Skills
Since strong communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to demonstrate this during the interview, so think of examples where you've successfully communicated with non-technical stakeholders.
