Rooftop Restaurant Host – Warm Guest Welcome in Manchester

Grow with us… Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

When restaurant guests at Treehouse Manchester arrive, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service and reflect a first glimpse of the brand’s best self.

We’re currently seeking a Restaurant Host for our brand-new restaurant called ‘Sister Moon’ and our restaurant concept shaped by creativity and collaboration. Sister Moon is a vibrant Southeast Asian restaurant by Sam Grainger, opening 14 floors up within Treehouse Manchester. A place where bold flavours meet bright energy, where the spirit of exploration is as important as the food on the plate, and where every detail is designed to spark curiosity, connection, and joy. Sister Moon is more than a restaurant — it’s an experience. Think glowing city views, playful interiors, layered aromas of Southeast Asia, and a team that brings warmth, personality, and a sense of adventure to everything they do.

We’re building a team of people who believe hospitality should feel alive. Hosts at Treehouse will understand (and value) the importance of superior service, and leverage it to give guests an unforgettable warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is a perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience.

Inside tip: Being attentive to the smallest details will ensure your success in this role.

Qualifications:

• Passionate about food & beverage and guest service and previous similar work experience.
• Basic knowledge of restaurant operations, a team player, hard worker, and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation.

Benefits:

• Designed by Nature work environment
• Inclusive & equitable work environment for all
• Team Member recognition programs
• Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
• Earth day giving back activities
• Life Harmony: a refreshed look at agility working
• Health & Wellness programs throughout the year
• Hospitality Rewards App access for all
• Discounts across our properties and venues worldwide for all team members
• Paid Breaks for leaders
• Enhanced holidays - Up to 33 days for all
• Optional private medical schemes with optical and dental
• Paid sickness absence for all
• Increased pension scheme offering
• Career Advancement: We’re growing rapidly and with growth comes advancement opportunities around the globe
• Wagestream financial planning services
• Recommend a friend schemes – up to £250
• Free food on shift in the best team heart‑of‑house spaces in Manchester

Equal Opportunity & EEO Statement: Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.