At a Glance
- Tasks: Lead CRM innovation and optimise our Salesforce platform for impactful marketing strategies.
- Company: Join a global elite law firm with a dynamic Marketing & Business Development team.
- Benefits: Enjoy hybrid working, professional development, and a culture of diversity and collaboration.
- Other info: Access to global exposure and a strong focus on wellbeing.
- Why this job: Make a real impact in a high-performing international team using cutting-edge technology.
- Qualifications: Degree-level education and proven CRM management experience, especially with Salesforce.
The predicted salary is between 55000 - 65000 £ per year.
Location: Manchester (Hybrid working)
Contract: Permanent | Full-time
At Freshfields, our Marketing & Business Development (MBD) team is a dynamic global network of specialists who define the client experience and shape the perception of our firm worldwide. We combine creativity, data-driven insights, and cutting-edge technology to deliver impactful campaigns and client engagement strategies. We are seeking a Marketing Technology Manager to join our Global Operations team, playing a pivotal role in driving CRM excellence and innovation across the firm. Reporting to the Senior Manager, Global CRM Operations, you will manage and evolve our global CRM platform (Salesforce), ensuring it delivers maximum value for marketing and business development initiatives.
What you’ll do:
- Act as the subject matter expert for Salesforce, advising on best practices and system enhancements.
- Collaborate with senior stakeholders to shape and execute CRM strategy aligned with global business objectives.
- Lead and mentor the data quality team, ensuring robust governance and compliance.
- Drive platform optimisation, leveraging AI and automation tools to enhance workflows and unlock insights.
- Promote CRM adoption and engagement through training, dashboards, and proactive support.
- Continuously improve systems, data, and processes to keep pace with evolving business needs.
What you’ll bring:
- Degree-level education with strong analytical and problem-solving skills.
- Proven experience managing CRM platforms (including Salesforce) in a professional services environment.
- Strong commercial acumen and understanding of how CRM drives client engagement and growth.
- Excellent communication and influencing skills, with the ability to lead change and collaborate globally.
- Highly IT literate, proficient in Microsoft 365 and experienced in managing and validating data.
- Salesforce Administrator Certification (ADM 201).
- Familiarity with Power BI, Power Automate, and AI tools.
Why join us?
- Work with a high-performing international team in a global elite law firm.
- Access to professional development, global exposure, and cutting-edge technology.
- A culture that values diversity, collaboration, and innovation.
- Hybrid working arrangements and a strong focus on wellbeing.
Inclusion: Freshfields is an equal opportunities employer and all applications received by the firm will be considered on the basis of their merit alone. We welcome applications from all suitably qualified individuals regardless of background.
Marketing Technology Manager in Manchester employer: Dormont Manufacturing Co
At Freshfields, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity, collaboration, and innovation. As a Marketing Technology Manager in Manchester, you'll benefit from hybrid working arrangements, access to cutting-edge technology, and ample opportunities for professional development within a high-performing international team. Join us to make a meaningful impact while enjoying a supportive environment focused on employee wellbeing and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Technology Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Freshfields. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! If you've got experience with Salesforce or any relevant tech, make sure to highlight that in conversations. We love seeing how you can bring value to our team.
✨Tip Number 3
Prepare for interviews by understanding our CRM strategy and how it aligns with business goals. We want to see your analytical skills in action, so come ready with examples of how you've driven CRM success before.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you're serious about joining our dynamic team.
We think you need these skills to ace Marketing Technology Manager in Manchester
Some tips for your application 🫡
Show Your Passion for CRM:When you're writing your application, let your enthusiasm for CRM shine through! We want to see how your experience with platforms like Salesforce can bring value to our team. Share specific examples of how you've driven CRM success in the past.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Marketing Technology Manager role. Highlight your relevant skills and experiences that align with our job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Freshfields!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your CRM Inside Out
As a Marketing Technology Manager, you'll need to be the go-to expert on Salesforce. Brush up on its features, best practices, and any recent updates. Be ready to discuss how you've used it in past roles to drive client engagement and improve processes.
✨Showcase Your Analytical Skills
This role requires strong analytical abilities, so prepare examples of how you've used data to inform marketing strategies. Think about specific campaigns where your insights led to measurable results, and be ready to share these during the interview.
✨Communicate Effectively
Excellent communication is key in this position. Practice articulating your thoughts clearly and confidently. Consider how you would explain complex CRM concepts to non-technical stakeholders, as this will demonstrate your ability to lead and influence.
✨Emphasise Collaboration and Leadership
You'll be mentoring a team and collaborating with senior stakeholders, so highlight your experience in leading teams and driving change. Prepare to discuss how you've fostered collaboration in previous roles and the impact it had on project outcomes.
