At a Glance
- Tasks: Lead the evolution of our Martech ecosystem and design innovative customer engagement solutions.
- Company: Join Vanguard, a leader in digital experience and customer platforms.
- Benefits: Enjoy competitive salary, flexible working, and a collaborative environment.
- Other info: Hybrid role with opportunities for mentorship and career growth.
- Why this job: Shape the future of customer experience with cutting-edge technology and AI.
- Qualifications: 3+ years as a Solutions Architect with strong Martech platform experience.
The predicted salary is between 70000 - 90000 £ per year.
We’re looking for a Lead Solutions Architect to drive the architecture and evolution of our Marketing Technology (Martech) ecosystem. This is a high-impact role where you’ll shape the future of customer engagement, working at the intersection of digital experience, AI, and scalable cloud platforms. You’ll partner closely with Product, Engineering, and Business teams to define innovative, scalable, and future-ready solutions that support our strategic growth.
What You’ll Be Doing
- Own and evolve Martech architecture and product roadmaps, aligning with business strategy and enterprise architecture.
- Lead the design of scalable, integrated solutions across customer experience platforms, conversational AI, and automation.
- Collaborate with product teams, engineers, and business stakeholders to deliver seamless, customer-centric solutions.
- Drive alignment with enterprise architecture standards, governance, and technology roadmaps.
- Act as the technical authority, guiding teams through complex design decisions, risk mitigation, and solution optimisation.
- Evaluate new technologies, vendors, and platforms, contributing to build vs. buy decisions and long-term strategy.
- Support and enhance architecture governance and best practices across the organisation.
- Stay ahead of emerging Martech, AI, and cloud trends, bringing innovation into the business.
- Mentor engineers and architects, helping to build a high-performing, forward-thinking technology team.
What it takes
- Significant experience in technology roles, including 3+ years as a Solutions/Technical Architect.
- Proven experience designing and delivering enterprise-scale Martech or customer experience platforms.
- Strong knowledge of the Adobe ecosystem (e.g. Adobe Experience Cloud).
- Hands-on expertise in conversational AI (e.g. Kore.ai) and intelligent automation.
- Strong understanding of architecture governance, risk management, and compliance.
- Experience in vendor selection, build vs. buy analysis, and ROI/TCO evaluation.
- Excellent stakeholder engagement skills, with the ability to influence across both technical and business audiences.
Why Join Us?
- Work on cutting-edge Martech and AI-driven customer platforms.
- Play a key role in shaping enterprise-wide digital and customer experience strategy.
- Collaborate with high-performing product and engineering teams.
- Opportunity to lead architectural direction and influence senior stakeholders.
- Competitive salary + benefits + flexible working.
Special Factors
- Vanguard is not offering visa sponsorship for this position.
- This position is hybrid and would require you to be in our office 3 days per week.
Inclusion Statement
Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
Lead Solutions Architect – Martech & Customer Platforms in Manchester employer: Dormont Manufacturing Co
Vanguard is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of Marketing Technology. As a Lead Solutions Architect, you will not only shape the future of customer engagement but also enjoy a competitive salary, flexible working arrangements, and opportunities for professional growth within a diverse and inclusive environment. Join us to work alongside high-performing teams and make a meaningful impact on our enterprise-wide digital strategy.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Solutions Architect – Martech & Customer Platforms in Manchester
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Dormont Manufacturing Co and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Dormont Manufacturing Co are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Dormont Manufacturing Co on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Dormont Manufacturing Co. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Lead Solutions Architect – Martech & Customer Platforms in Manchester
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Dormont Manufacturing Co. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Dormont Manufacturing Co:Show us that you’ve done your homework! In your application, briefly mention what you admire about Dormont Manufacturing Co’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Dormont Manufacturing Co
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Dormont Manufacturing Co will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Dormont Manufacturing Co, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
