At a Glance
- Tasks: Curate unforgettable guest experiences while driving revenue across various business streams.
- Company: Join Treehouse Manchester, a vibrant and inclusive hospitality environment.
- Benefits: Enjoy flexible working, health perks, discounts, and opportunities for career advancement.
- Other info: Work in a supportive culture that promotes diversity and community engagement.
- Why this job: Be part of a dynamic team that values creativity and guest satisfaction.
- Qualifications: Passion for hospitality sales with at least 2 years of relevant experience.
The predicted salary is between 30000 - 40000 £ per year.
Grow with us… We’re looking for a Sales & Marketing Coordinator to support our sales team at Treehouse Manchester. This role focuses on guest experience coordination, revenue generation across multiple business streams, and administrative support for restaurant reservations, room bookings, memberships, and events.
Key Responsibilities
- Primary role as Guest Experience Curator, supporting revenue generation across multiple business streams while ensuring strong administrative coordination, guest conversion, and commercial responsiveness.
- Drive and manage restaurant reservations activity to maximize covers, improve conversion of dining enquiries, and support the commercial success of the hotel’s food and beverage outlets and events business.
- Support ancillary revenue streams including restaurant reservations / small group dining, room reservations, padel and gym memberships, cinema ticket sales & experiences, Christmas programming, ticketed events and more.
- Combine commercial and sales administration and coordination, supporting the marketing function to excel the guest experience from pre‑arrival to the experience itself.
- Work in a 24‑hour operation, coordinate cross‑departmental initiatives, and deliver strong communication and collaboration with team members.
Qualifications
- Passionate about hospitality sales with a minimum of 2 years in a similar role, ideally with experience in or around Manchester.
- Advanced knowledge of hotel and event sales, a strong leader with a proven track record in team member engagement, improving market performance, and building relationships.
- Excellent verbal and written communication skills.
- Highly organized, commercially aware, proactive, and guest‑focused.
- Flexible and willing to meet the demands of a 24‑hour operation.
Benefits & Perks
- Designed by Nature work environment
- Inclusive & equitable work environment for all
- Team Member recognition programs
- Pay it Forward: a day annually to volunteer & additional hotel‑organised volunteer opportunities throughout the year
- Earth day giving back activities
- Life Harmony: refreshed look at agile working
- Health & Wellness programs throughout the year
- Hospitality Rewards App access for all
- Discounts across our properties and venues worldwide for all team members
- Paid Breaks for leaders
- Enhanced holidays – up to 33 days for all
- Optional private medical schemes with optical and dental
- Paid sickness absence for all
- Increased pension scheme offering
- Career Advancement: rapid growth worldwide offering advancement opportunities
- Wagestream financial planning services
- Recommend and friend schemes – up to £250
- Free food on shift in the best team heart‑of‑house spaces in Manchester
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Guest Experience Curator in Manchester employer: Dormont Manufacturing Co
At Treehouse Manchester, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through our extensive benefits, including enhanced holidays, career advancement opportunities, and wellness programmes, all designed to support a balanced work-life experience. Join us in a dynamic environment where your passion for hospitality can flourish, and enjoy unique perks like discounts across our global properties and the chance to make a positive impact through our community initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Curator in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dormont Manufacturing Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dormont Manufacturing Co
Don't be shy about reaching out to Dormont Manufacturing Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience Curator in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dormont Manufacturing Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
