At a Glance
- Tasks: Delight customers with amazing coffee and service in a vibrant café environment.
- Company: Join Blank Street, a growing coffee brand focused on quality and hospitality.
- Benefits: Competitive pay, barista training, free food and drinks on shift, plus discounts off shift.
- Other info: Flexible hours with opportunities for growth and a supportive team culture.
- Why this job: Be part of a fun team that values your passion for coffee and customer service.
- Qualifications: Experience in customer service and a love for creating delicious beverages.
The predicted salary is between 12800 - 14400 £ per year.
About Blank Street
At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy.
What’s Brewing…
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, who takes pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Our Values
- Magic is in the Details: We value attention to detail in everything we do. We’re always thinking about the small things that make a moment meaningful.
- Move as One: We value people who strive to be the best team player, not individual stars.
- “My Home is your Home” Hospitality: We look for individuals who treat others the same way they’d treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful.
Who you are:
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong independent problem solver with proven multi-tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
- Comfortable maintaining store safety.
What you’ll own:
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment (the Eversys cameos and shot masters) and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements:
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes.
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Availability to work between 8:00 am and 10:00 pm.
- Weekend and holiday availability preferred.
- You must be authorised to work in the UK.
Perks:
- £12.30 - £13.80 Industry-leading pay, bi-weekly payments, pension scheme.
- Barista training program and exciting growth opportunities.
- Unlimited drinks and free food - when on shift.
- 50% off all drinks and food - when you are off your shift.
- Referral incentive scheme - £250 when you refer a friend.
- Pirkx membership.
Barista | Trafford Centre, Manchester employer: Dormont Manufacturing Co
At Blank Street, we pride ourselves on creating a vibrant and supportive work environment where every Barista can thrive. Located in the bustling Trafford Centre, Manchester, our team enjoys industry-leading pay, comprehensive training programmes, and generous discounts on food and drinks, all while being part of a culture that values hospitality and teamwork. With opportunities for personal growth and a commitment to making every customer experience magical, Blank Street is an excellent employer for those passionate about coffee and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Barista | Trafford Centre, Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dormont Manufacturing Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dormont Manufacturing Co
Don't be shy about reaching out to Dormont Manufacturing Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista | Trafford Centre, Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dormont Manufacturing Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
