Dormont Manufacturing Co is seeking a B2B Quality & Customer Care Advisor for our Manchester office. In this role, you will support our business customers on services such as intruder alarms and fire detection. We're looking for candidates with strong customer service skills who can effectively manage multiple priorities.
You'll handle customer queries, monitor service quality, and work collaboratively with internal teams to enhance the customer experience. We offer a competitive salary and comprehensive benefits, including 25 days of annual leave and opportunities for career development.
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