At a Glance
- Tasks: Support and recover incidents for hardware and software systems at Manchester Airport.
- Company: Join Amadeus, a leading tech company in the travel industry.
- Benefits: Flexible 12-hour shifts, competitive pay, and opportunities for travel.
- Other info: Exciting career growth with potential travel to Dublin airport.
- Why this job: Be part of a dynamic team that ensures smooth operations in the travel sector.
- Qualifications: Technical skills in IT support and problem-solving abilities.
The predicted salary is between 30000 - 40000 £ per year.
Amadeus in Manchester Airport is seeking a Product Support Engineer to recover incidents and requests related to hardware and software systems.
The role is based on 12-hour shifts (4 on/4 off) and requires you to be in the Manchester area, with occasional travel to Dublin airport.
You will provide real-time ERP support, diagnose complex problems, and escalate when necessary, while working with Amadeus customers to ensure timely updates and knowledge transfer.
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We think you need these skills to ace Airport IT & Product Support Engineer in Manchester
Incident Recovery
Hardware Support
Software Support
Real-time ERP Support
Problem Diagnosis
Escalation Management
Customer Communication
