Managing Consultant - Human Factors (Mid-Senior Level)

ERM is looking for an experienced Human Factors Consultant. In this role you will support the successful delivery of ERM proposals and projects working with clients across a range of industrial sectors and capital projects; a background in O&G is considered essential for this role. The ideal candidate will be a Human Factors professional with extensive experience developing and delivering world‑class H&S program solutions and supporting implementation, with a focus on human factors principles and approaches, safety culture and human factors in design. Some experience in Process Safety studies would also be beneficial.

You will be part of our interdisciplinary and international team and will collaborate with ERM offices across the UK, EMEA and globally. A willingness to travel within the UK and some international travel is required – candidates must have a valid passport and preferably a full driving licence. You will be educated to degree level (as a minimum) in Psychology, Human Factors and/or Ergonomics, hold chartered membership status with the IEHF or another relevant institution (or hold the necessary qualifications and experience to apply for chartership). This role will be based in one of ERM’s core offices: London, Bristol, Manchester, Edinburgh or Aberdeen. ERM has a hybrid working policy and supports flexible working arrangements.

Main Responsibilities:

• Be versatile, and comfortable working on a range of safety projects and programs, covering development and implementation of safety improvement programs, human factors and human error/reliability, safety culture, human performance and human factors in design;
• Provide technical/subject matter leadership within projects and support the growth and evolution of ERM’s safety and Human Factors services;
• Be competent and confident to lead Human Factors Engineering (HFE) technical studies and to lead/facilitate workshops (e.g. Safety Critical Task Analysis) independently with clients;
• Have experience in projects using analytics tools (including Artificial Intelligence) and an understanding of experimental design principles and statistics would be highly desirable;
• Be comfortable and proficient in writing reports, preparing presentations and authoring technical documents;
• Be involved in business development, fostering relationships with existing and new clients and building on our existing services lines;
• Be competent to lead the day‑to‑day management of projects, acting as the main point of contact for clients, and be comfortable and proficient in leading project teams, managing budgets, resources, deliverables and scheduling;
• Support and mentor junior team members.

Behavioural Attributes Required:

• Collaborative and versatile team player;
• Ability to work independently and in a team setting, with guidance and direction;
• Ability to adapt, deal with ambiguity, and flexible to changing situations, able to think outside the box, and to identify and respond rapidly to safety issues in field locations;
• Strong work ethic with a passion to learn and with an ability to work under pressure;
• Passionate about learning and growing your own career;
• Excellent communication, interpersonal, MS Office and analytical skills; experienced in writing technical reports and strong presentation skills;
• Willingness to be accountable for high quality deliverables and business outcomes;
• Clear focus on delivering exceptional client value;
• Interest in working across sectors, specifically high hazard industries (a background in O&G is essential);
• Comfortable working at client sites and engaging with all levels of the workforce;
• Willingness to travel for project work.

The ideal candidate will have an interest in and willingness to learn and apply data science techniques and how they can be used to understand human behaviour and performance in safety critical operations.

ERM is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we’re here to support you. Our commitment doesn’t stop at hiring. Once you join us, we’ll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging.