At a Glance
- Tasks: Drive eCommerce strategy and optimise online trading performance for a global fashion brand.
- Company: Join Coach, a leading global fashion house with a commitment to inclusivity and innovation.
- Benefits: Enjoy hybrid working, Flex Fridays, paid volunteering days, and extensive learning opportunities.
- Other info: Be part of a vibrant team with regular social events and a focus on equity and diversity.
- Why this job: Make a real impact in the fashion industry while developing your career in a dynamic environment.
- Qualifications: Experience in eCommerce, strong analytical skills, and a passion for customer-centric strategies.
The predicted salary is between 60000 - 80000 £ per year.
About Coach
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last— for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.
Responsibilities
- Support the Senior Director of eCommerce in developing and delivering the eCommerce strategy, with a focus on conversion-led growth across retail and outlet channels.
- Own trading performance across markets, using detailed analysis of site metrics, customer behaviour and sales performance to identify opportunities and drive improvements.
- Deliver weekly trading updates to senior leadership, providing clear insights and actionable recommendations.
- Partner closely with Finance to forecast demand (orders, units, returns) and ensure operational readiness and delivery of customer SLAs.
- Collaborate with Buying teams to align eCommerce merchandising with commercial priorities, providing performance insights to inform future buys.
- Lead and develop the online merchandising team to ensure best-in-class execution across product launches, campaigns and daily trading activities.
- Oversee site merchandising, product data and content processes to ensure timely and accurate execution across all markets.
- Continuously optimise product findability, navigation, category structure and product pages, tailoring the experience to relevant customer segments.
- Partner with Product and Digital teams to deliver a robust A/B testing roadmap, driving continuous improvement in conversion and customer experience.
- Drive a customer‑first approach across digital projects, with a strong focus on personalisation and local market relevance.
- Identify and recommend enhancements to site functionality and user experience, working closely with global and regional teams.
- Utilise analytics tools (e.g., Google Analytics, Quantum Metric) to deeply understand on‑site behaviour and inform decision‑making.
- Collaborate with Marketing, PR and CRM teams to ensure effective online execution of campaigns.
- Partner with Marketplace teams to share insights and identify opportunities to drive overall digital growth.
- Build strong relationships with regional and global stakeholders across Buying, Creative, IT and Marketing.
- Monitor competitor activity and broader eCommerce trends to inform continuous optimisation.
- Leverage data analysis to produce clear, concise performance reporting and high‑quality executive presentations.
- Partner with Customer Insights and Analytics teams to drive improvements in customer experience.
- Support consumer insight initiatives, including surveys and usability testing, to enhance the digital experience.
- Work closely with Customer Care to continuously improve the post‑purchase journey and ensure alignment of site processes.
What Tapestry can offer you
- Hybrid working (3 days working from the office, 2 days remote)
- Option to finish early on a Friday (Flex Fridays)
- 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
- Learning & Development opportunities
- Internal mobility & career progression
- Regular Social Events - Seasonal & Cultural
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council
- Other benefits include 25 days holiday in addition to
(Temp) Senior Manager, Online Trading in London employer: Dormont Manufacturing Co
At Coach, we pride ourselves on being an exceptional employer that champions creativity and inclusivity. Our hybrid working model, generous holiday allowance, and commitment to employee development ensure that our team members thrive both personally and professionally. With a vibrant work culture that celebrates diversity and regular social events, joining us as a Senior Manager in Online Trading means becoming part of a forward-thinking brand that values your contributions and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land (Temp) Senior Manager, Online Trading in London
✨Get in with Local Boutiques
Fashion isn't just about the big names; local boutiques are often on the lookout for temporary staff, especially during busy seasons. Pop in with your CV and a smile, chat with the staff, and show genuine interest – it can lead to an on-the-spot opportunity or, at the very least, a good contact!
✨Leverage Fashion Events
Fashion shows and local events are goldmines for networking. Attend as many as you can! Strike up conversations with fellow attendees, designers, or even models – you never know who might have a lead on temporary roles that aren't advertised yet.
✨Utilise Social Media Like a Pro
Follow brands and influencers in the fashion-apparel industry on social media. Engage with their content and stay updated on their hiring announcements. Many companies post about temporary positions on their Instagram or Twitter, so keep your eyes peeled!
✨Check Out Our Site for Temp Roles
Don’t forget to apply directly through our website for temp roles at companies like Dormont Manufacturing Co. We regularly update our listings, and your best shot at landing something is to jump on it as soon as it drops – so keep checking!
We think you need these skills to ace (Temp) Senior Manager, Online Trading in London
Some tips for your application 🫡
Show Off Your Style:In the fashion-apparel world, creativity and personal style are key! Make sure your CV and cover letter reflect your unique take on fashion—add a touch of personality, maybe even a mood board if you’re feeling adventurous. This is your chance to show how you’d fit into Dormont Manufacturing Co's vibe!
Highlight Relevant Experience:For a temporary role, experience is everything. If you've worked in retail, styling, or even as a personal shopper, make sure to highlight that in your application. We want to see how your past experiences can benefit Dormont Manufacturing Co during this short-term stint!
Include a Portfolio of Your Work:If you’ve got a portfolio—whether that's photos of your styling or designs—attach it! We love to see what you're capable of. It’s a great way to stand out, especially in temporary roles where you might need to make a quick impact at Dormont Manufacturing Co.
Emphasise Your Adaptability:Temporary roles often require juggling different tasks and adapting to changing needs. In your application, mention instances where you’ve showcased flexibility and quick learning. Showing that you’re ready to jump right in will surely catch our eye at Dormont Manufacturing Co.
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Off Your Style
In the fashion-apparel world, your personal style can speak volumes. Make sure to express your fashion sense in your outfit and show off any unique pieces that represent your style while keeping it professional. This gives the interviewers a glimpse of your creativity and flair.
✨Bring Your Portfolio to Life
For a temporary role, it'll be essential to demonstrate your skills quickly. Have a well-curated portfolio that showcases your previous work, whether it's designs, styling, or merchandising. Be prepared to talk through your thought process and the impact your work has had in previous roles.
✨Prepare for Trend Talk
Expect questions about current fashion trends and how they relate to the brand Dormont Manufacturing Co. Being able to discuss recent runway looks, sustainable practices, or trending colours will show your knowledge of the industry and that you’re up-to-date with what's happening in fashion.
✨Highlight Your Adaptability
In a temporary position, demonstrating that you can hit the ground running is key. Share experiences from previous roles where you've quickly adapted to new trends or tackled fast-paced environments. Your ability to be flexible shows that you're ready to contribute from day one!
