At a Glance
- Tasks: Lead strategic accounts and drive cloud transformation projects with innovative solutions.
- Company: Join Appvia, a dynamic cloud-native consultancy making waves in the tech industry.
- Benefits: Enjoy flexible working, generous holiday, private healthcare, and a vibrant office culture.
- Other info: Work in a supportive environment with opportunities for personal and professional growth.
- Why this job: Be at the forefront of cloud technology and make a real impact on client success.
- Qualifications: 8+ years in cloud consulting and strong stakeholder management skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: London, UK (Hybrid – typically 1+ days in-office/client-site per week)
Contract: Permanent, Full-time
Package: £100,000‑£120,000 + 30% Bonus + 10% Shares + Benefits
Clearance: UK Security Clearance eligibility required
About Us
Appvia is a cloud-native consultancy and platform provider helping organisations build, secure and scale in the cloud, with offerings such as self-service platforms, governance, cost optimisation and AI accelerators. Partnering with public cloud providers, we work across the public and private sector to help customers build modern cloud platforms, embed platform engineering best practices, improve governance, and optimise costs to unlock developer velocity and accelerate delivery practices that make cloud a competitive advantage.
As we continue to grow our client base and support increasingly complex transformation programmes, we are hiring a Client Principal / Technical Engagement Manager to take ownership and lead our major strategic accounts and act as the senior bridge between our technical teams and our clients’ senior stakeholders, to ensure value realisation, account growth and delivery.
Interview process:
- Discovery conversation with our Talent Acquisition team.
- General Interview with Hiring Manager.
- Technical Interview deep dive with Head of Engineering.
- Culture and Revenue focused Interview with CEO.
Important:
- You must either hold active SC, or be eligible for SC:
- British Passport or ILR
- To have resided in the UK for at least the last 5 years.
- Have no criminal records.
- Have no financial irregularities.
About the Role
This is a senior, client-facing engagement leadership role responsible for driving account success, delivery quality, and commercial growth across Appvia’s high-profile cloud transformation engagements. You will own the relationship with one or more strategic accounts, working on various projects from cloud migration and automation to platform engineering and AI enablement programmes and will ensure that Appvia becomes a trusted, long-term strategic partner. This is a multi-faceted, post-sales role blending technical account leadership, delivery oversight, stakeholder engagement, and commercial ownership. You’ll work closely with our CEO, Head of Cloud Solutions, Head of Solutions Engineering, and Practice Leaders, ensuring clients see measurable value from our work while identifying opportunities to deepen and expand the partnership. This role is also billable and will play a key part in shaping Appvia’s future client engagement model and the evolution of a wider Client Solutions function.
Key Requirements:
- Client Relationship & Strategic Account Ownership
- Act as the senior lead contact for the client account: establish, nurture and deepen relationships at executive and senior stakeholder level.
- Understand the client’s business drivers, cloud strategy, pain‑points (cost, governance, developer productivity, time‑to‑market), and position Appvia’s value accordingly.
- Develop account growth plans: identify and prioritise new opportunities, coordinate with sales/pre‑sales, define proposals, and support contract negotiations.
- Monitor health of the account: satisfaction metrics, retention, usage of our platform/services, referenceability.
- Engagement & Delivery Oversight
- Oversee the portfolio of projects/engagements within the account: ensure governance, appropriate resourcing, milestone adherence, risk/issue management, budget/margin tracking.
- Provide technical oversight: ensure architectural integrity, alignment with cloud best‑practices (governance, security, platform engineering), quality of deliverables and alignment to client strategy.
- Work with internal teams (engineering/architects, consulting, service delivery) to ensure capability and capacity for the account.
- Run customer workshops and educational sessions to help customers understand the journey, approach and expectations on adopting platform engineering, AI or data platforms.
- Act as an escalation point for major delivery issues, guiding resolution, and maintaining client confidence.
- Growth & Value Realisation
- Translate technical delivery into business outcomes: e.g., developer productivity uplift, cost savings, faster release cycles, governance/compliance improvements. Use metrics to track value delivered.
- Develop and present value‑case updates, account reviews, roadmap presentations to the client leadership.
- Identify new product/service offerings that match the client’s next‑phase needs (for example: AI accelerator, cost optimisation, internal dev‑platform, Kubernetes automation) and help position them.
- Lead internal lessons‑learned and continuous improvement: capture what works in the account, feed improvements back to Appvia’s offering.
- Internal Collaboration & Leadership
- Work cross‑functionally: with sales/pre‑sales, product teams, consulting/engineering, finance, and marketing/referrals to ensure the account’s growth and delivery success.
- Mentor more junior engagement/delivery leads within the account (or across accounts) to build a delivery organisation that scales.
- Contribute to Appvia’s thought leadership: participate in client workshops, speak at customer events, contribute case‑studies or white‑papers (optional but preferred).
About You
You are a senior consultancy leader with a strong technical grounding, exceptional stakeholder presence, and proven experience developing and growing strategic technology accounts. You thrive in client‑facing roles where you can influence outcomes, lead complex programmes and own the success of long‑term partnerships. Comfortable in a fast‑moving, growth‑oriented environment and able to adapt to evolving client needs and service models. A proactive, “get‑things done” mindset who is able to take ownership of client outcomes and drive through ambiguity. Strategic thinker with execution focus, able to map business strategy to technical roadmap to delivery plan. Customer‑centric orientation: someone who is able to prioritise client value, anticipate needs, build trust and long‑term partnerships. Technical curiosity and continuous learner who can stay ahead of cloud trends, platform engineering best practices, AI/data developments. Collaborative style with the ability to work across internal teams, influence without direct authority, build shared ownership.
Essential Experience:
- 8+ years’ experience in cloud consulting, technical delivery leadership, digital transformation or account ownership.
- Strong understanding of cloud platforms (AWS, Azure), platform engineering, DevOps, governance, cost optimisation and developer enablement.
- Proven success managing large/complex enterprise accounts or portfolios in a consultancy/professional services environment.
- Experience leading multi‑stream technical engagements with accountability for delivery quality, forecasting, margin and commercial growth.
- Confident communicating with leadership level stakeholders, able to articulate technical concepts in business terms and influence decisions.
- Skilled in building and executing account growth plans, identifying opportunities and supporting proposals or pre‑sales activity.
- Strong leadership, communication and interpersonal skills, able to command a room, build trust quickly and manage conflicting priorities.
Desired:
- Experience producing client case studies, testimonials, interviews and value realisation reports, to support sales and marketing campaigns.
- Experience with regulatory, large‑scale, or highly complex environments (public sector, finance, insurance).
Qualifications:
- Certification in relevant cloud technologies (AWS, Azure, GCP) at an expert/professional level is highly desirable.
- Certification in Kubernetes administration is desirable.
Benefits:
Why Join Appvia?
We are a self‑funded, London‑based startup solving real cloud challenges for some of the UK’s most important institutions. We are on a mission to enable organisations to make cloud‑based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry.
What’s on offer?
- Flexible working with core hours of 10‑4pm because we know life happens outside of work
- Hybrid working – only one compulsory office day per month
- 25 days’ holiday a year, plus bank holidays
- An additional day off for your birthday
- Enhanced maternity and paternity to full pay
- Workplace Nursery Benefit to help working parents
- Full Private Healthcare cover for you with partners and children covered 50%
- Death in Service
- Cycle to Work scheme
- Electric Car Scheme
- Pension plus a salary sacrifice option for even greater savings
- Employee Assistance Programme
- Free hygiene products available in the London office
- Free therapy through AXA
- Access to the Headspace App
- Trained Mental Health First Aiders
- Learning budget of £1,000 a year
- Your own MacBook Pro while you work at Appvia
- Dog friendly office
- Wear what makes you comfortable
- Free snacks in the office
- Pool table & ping pong table
- Regular team socials, board game nights, industry meetups and more!
We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status.
Note: While all roles are active and approved at the time of posting, the dynamic nature of our start‑up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Technical Account Manager - UK Security eligibility required. in London employer: Dormont Manufacturing Co
Dormont Manufacturing Co is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while supporting a flexible hybrid work model that enhances work-life balance. Join us in shaping the future of lottery solutions in a role that promises meaningful impact and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager - UK Security eligibility required. in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dormont Manufacturing Co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Dormont Manufacturing Co!
✨Direct Apply to Dormont Manufacturing Co
Let's not forget to apply directly through the Dormont Manufacturing Co website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Account Manager - UK Security eligibility required. in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dormont Manufacturing Co.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dormont Manufacturing Co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
