At a Glance
- Tasks: Help clients optimise their experience with our AI-powered business planning platform.
- Company: Join Pigment, a fast-growing SaaS company redefining business planning.
- Benefits: Enjoy stock options, comprehensive benefits, and a collaborative work environment.
- Other info: Work with industry leaders and be part of a dynamic, innovative team.
- Why this job: Make a real impact by advising strategic clients and enhancing their success.
- Qualifications: 6 years in a technical, client-facing role with strong EPM modelling experience.
The predicted salary is between 60000 - 80000 £ per year.
Join Pigment: The AI Platform Redefining Business Planning. Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we’ve raised nearly $400M from top‑tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you’re driven by innovation and ready to make an impact at scale, we’d love to hear from you.
As part of the Success Advisory team, you’ll work closely with our strategic clients to help them optimize their Pigment experience. A product champion with both strong technical abilities and client-facing acumen, you’ll deliver exceptional service to demonstrate the full value of the Pigment platform.
Responsibilities:
- Align with our Customer Success teams to build strategies that consider clients’ roadmap and challenges.
- Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts.
- Run audits on our clients’ workspaces.
- Enrich and maintain our Success Plan offering to uphold industry standards of excellence.
- Collaborate with Product & R&D to identify areas of opportunity for product enhancements.
Minimum Qualifications:
- 6 years of experience as a Solution Architect or a similar technical, client-facing role.
- Comfort and confidence in client-facing interactions, whether with client administrators or C‑Suite executives.
- Strong EPM modeling experience.
Preferred Qualifications:
- Ability to quickly identify a technical challenge and communicate solutions to clients.
- Proven ability to lead multiple projects with internal & external stakeholders.
- Experience with finance processes or other use cases (such as supply chain, SPM, Workforce).
- Experience in data analysis, data flows & connections (SQL, API).
What We Offer:
- Stock options to ensure you have a stake in Pigment’s growth.
- Comprehensive benefits, including medical, dental, & vision insurance coverage.
Technical Account Manager - Paris in London employer: Dormont Manufacturing Co
At Pigment, we pride ourselves on being an innovative and dynamic employer that fosters a culture of collaboration and creativity. Located in the vibrant city of Paris, we offer our employees comprehensive benefits, including stock options, medical coverage, and opportunities for professional growth within a fast-paced SaaS environment. Join us to be part of a team that celebrates bold ideas and empowers you to make a significant impact in the world of business planning.
