At a Glance
- Tasks: Supervise the creation and delivery of artwork and metadata for Disney+ content.
- Company: Join Disney's dynamic team in London, where creativity meets collaboration.
- Benefits: Enjoy a competitive salary, flexible working options, and a vibrant workplace culture.
- Other info: Opportunities for growth and development in a fast-paced environment.
- Why this job: Be part of a legendary brand and make an impact on global entertainment.
- Qualifications: Experience in content delivery and strong organisational skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
About the Role & Team
Working within a dedicated team, the AMP Supervisor is responsible for the delivery of high‑quality, value‑for‑money TV and Feature Art & Metadata assets to Disney’s Direct‑to‑Consumer (DTC) platforms. The role focuses on the end‑to‑end operational management of legal approvals, creation, and servicing of Art & Metadata materials in line with Disney’s requirements and standards.
Partnering closely with global internal teams and external vendors, the AMP Supervisor must be able to effectively multi‑task and remain calm under pressure, reflecting the high‑profile nature of the content and the volume of work managed. The role also has responsibility for supporting and coaching AMP Coordinators, acting as the first point of contact for day‑to‑day tasks, guidance, and queries, while ensuring strong customer focus, clear communication, creative thinking and collaborative ways of working. This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
- Artwork and Metadata Management
- Oversee the creation and delivery of artwork and metadata to the Disney+ platform.
- Help maintain, design, and establish workflows for the delivery of artwork and metadata for Disney+ Originals, acquisitions, library content, and week‑to‑week titles.
- Be responsible for ingesting assets into Disney+, including live artwork and metadata refreshes via AMP.
- Partner with vendors and teams across EMEA, CEE, and MENA to oversee localisation and delivery of assets into Disney systems.
- Conduct artwork QC reviews and manage feedback for artwork assets, ensuring high quality deliverables.
- Supervise the verification and fulfilment of artwork and metadata orders within Disney ordering systems.
- Resolve artwork and metadata delivery challenges, including asset correction and remediation.
- Be responsible for liaising with the US IP legal team, legally clearing local main titles for use in local territories.
- Provide first point of contact for AMP Coordinators to provide support and advice as needed.
- Other General Activities
- Provides coverage and support for other AMP Supervisors and the AMP Manager as needed.
- Attend and contribute to team; departmental, vendor and Content Operations meetings.
- Coordinate representation of team within broader Company meetings as required.
- Work effectively with departmental colleagues and cross‑functionally with other members of studio operations.
- Work with TWDC Accounts Payable to resolve Vendor billing issues.
- Develop and maintain strong working relationships with internal and external parties.
- Maintain a strong awareness of technical developments in the digital media space.
- Adhere to defined Content Operations business processes, taking opportunities to improve.
- Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics.
- Provide training for colleagues as required.
- Ensure other Departments are familiar with our role, and how to access relevant information.
- Participate in systems testing and contribute suggestions for workflow and systems improvement.
- Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.
Areas of Accountability
Accountable to DTC AMP Manager
Experience and Professional Qualifications Required
- Working knowledge of supply chain process
- Experience of delivering/packaging content to non-linear distribution
- Working knowledge of Adobe Suite, Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable
- Basic knowledge of .xml
- Project coordination skills
- Excellent organizational and multi-tasking skills
- Critical thinking and problem-solving skills
- Excellent time management
- Ability to work effectively in a team setting
- Ability to work well under tight deadlines
Competencies Required
- Stays current on business issues, industry trends, and technological advances
- Interacts well with people who have different backgrounds and work styles
- Excellent communication and interpersonal skills.
- Listens and asks questions to ensure understanding.
- Conveys relevant information in a candid and timely manner
- Uses technology to facilitate better results
- Keeps commitments
- Ability to prioritise
- Demonstrates flexibility in response to changes
- Remains productive despite uncertainty
- Earns the trust and respect of colleagues, partners and customers
- Treats others with respect
- Supports productivity and morale of the team
Supervisor, DTC Content Fulfilment in London employer: Dormont Manufacturing Co
At Disney, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity, collaboration, and inclusion. Our London Hammersmith office provides a dynamic environment where employees can thrive, with opportunities for professional growth and development while working on high-profile content that captivates audiences worldwide. With a strong commitment to our values, we ensure that every team member feels valued and supported, making Disney a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor, DTC Content Fulfilment in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Disney or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to content management and teamwork. We all know how important it is to show off your problem-solving skills, so have some examples ready to share!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with hiring managers, let them know why you're excited about working in DTC content fulfilment. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Disney.
We think you need these skills to ace Supervisor, DTC Content Fulfilment in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with artwork and metadata management. We want to see how your skills align with the role of Supervisor, DTC Content Fulfilment!
Showcase Your Team Spirit:Since this role involves a lot of collaboration, don’t forget to mention your experience working in teams. Share examples of how you’ve supported colleagues or led projects to demonstrate your teamwork skills.
Highlight Problem-Solving Skills:We love candidates who can think on their feet! Include specific instances where you’ve tackled challenges in content delivery or project coordination. This will show us you can handle the pressure of tight deadlines.
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Stuff
Make sure you’re familiar with the ins and outs of artwork and metadata management. Brush up on your knowledge of the supply chain process and how content is delivered to non-linear platforms like Disney+. This will show that you’re not just interested in the role, but that you understand its importance.
✨Showcase Your Multi-Tasking Skills
During the interview, be ready to discuss examples of how you’ve successfully managed multiple projects at once. Highlight your organisational skills and ability to stay calm under pressure, as these are crucial for the Supervisor role. Use specific scenarios to illustrate your point.
✨Emphasise Teamwork and Communication
Since this role involves working closely with various teams and vendors, it’s essential to demonstrate your collaborative spirit. Share experiences where you’ve effectively communicated and worked with diverse groups, showcasing your interpersonal skills and ability to build strong relationships.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your critical thinking and problem-solving abilities. Prepare by thinking of challenges you’ve faced in previous roles, particularly related to artwork and metadata delivery. Discuss how you approached these issues and what solutions you implemented to overcome them.
