Strategic L&D Partner - Lead Learning Programs in London

Position Type: Permanent / Full Time

Hybrid working: 3 days in the office, 2 working from home

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.

Role Overview:

Are you looking for a role that will offer you the opportunity to lead on key projects and initiatives? Identifying gaps and opportunities in the learning offering and as a trusted partner to the L&D Manager, this exciting role will support the L&D Manager in delivering the strategy for UK and Europe. Experience and expertise in the full learning cycle (scope, design/build, delivery and evaluation) is essential, as is a solid understanding and knowledge of adult learning theories. Being a multi-site organisation, occasional travel will be required across the UK and Europe to support all key offices. We are a small COE within the People Team, comprised of an L&D Manager and L&D Advisor. The L&D Business Partner will work closely with the team, whilst having autonomy over their designated projects.

Job Purpose:

To enable greater uptake of learning across the organisation, increasing the internal offering and curating/creating best-in-class content. To encourage and influence a culture of learning across the organisation, underpinned by a set of core values. To utilise adult learning theory, motivation and engagement methodology to maximise the effects of all learning initiatives and directly impact business output.

Key Responsibilities:

• Proactively engage with senior leadership and departmental heads, to understand the various functions’ business priorities and goals.
• Identify skill gaps and opportunities for development, define clear objectives and design integrated learning solutions that are aligned with business needs.
• Facilitate leadership development and bespoke team training sessions across our UK and European offices.
• Continuously improve your skills to stay aligned with best practices in the industry.
• Lead on key projects, e.g., carry out TNA/market research, RFP process, pilot, launch and evaluation of new programmes and initiatives to expand the learning offering across UK/EU.
• Support on talent development initiatives and Hi/Po talent pipelining.
• Support on key cultural initiatives.
• Scope, design, deliver and evaluate ad-hoc soft skills training sessions.
• Data analysis: manage and expand the Power BI dataset to produce meaningful metrics to present to exec.
• Deliver Insights Discovery sessions.
• Curate external learning from selected third parties for individual training requests.
• Present new initiatives and projects confidently to key stakeholders.
• Contracting with third party vendors via RFP process.

Skills and Experience Specification:

The ideal candidate will have:

• Expertise in training needs analysis, stakeholder management, and crafting tailored development solutions for diverse teams.
• Experience in leading the design and facilitation of workshops, training programmes, and leadership development/soft skills offerings.
• Proven experience in business partnering within an L&D role.
• Demonstrative knowledge of adult learning theories and their practical application to learning initiatives.
• Proficiency in data analysis to assess training effectiveness and make data-driven decisions.
• Agile/flexible to the needs of the business: able to manage multiple workstreams and pivot when necessary.
• Confidence in presenting key information to senior stakeholders.
• Advanced PowerPoint skills.
• A positive, and solution-focussed approach to challenges and opportunities.
• A passion for learning, and developing talent in a fast-paced, innovative environment.
• CIPD Level 7/bachelor’s degree or equivalent, ideally in adult learning, organisational psychology or a related field.

Desirable skills / experience:

• Fluency in French, Spanish or German (highly desirable).
• Knowledge and experience of Learning Management Systems (LMS).
• E-learning authoring tool skills.
• Kirkpatrick or equivalent evaluation qualification.
• Insights Discovery practitioner qualification.
• Advanced Excel skills.

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist. The Tokio Marine HCC Group of companies is an equal opportunity employer.