Store Manager - 40 Hours - Sweaty Betty in London

Overview

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories.

With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide supports a portfolio that includes Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine.

The company’s mission is to empower, engage and inspire consumers every step of the way.

Key Responsibilities

• Be a role model – motivate and engage your team to bring brand values to life daily, promoting an inclusive and positive working atmosphere that celebrates success.
• Own all sales and profit results, drive cost management per the P&L, including payroll management and sales & KPIs.
• Deliver outstanding service to all customers, modeling behaviours for the team.
• Communicate efficiently on the floor and behind the scenes; develop and maintain relationships with customers, the business, and community partners.
• Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
• Ensure policies, operational standards, and procedures are communicated, understood, and implemented, including security, people, health & safety, and stock management.
• Identify innovative methods to boost customer loyalty and drive the brand locally within the community.
• Foster a supportive environment that puts the team first.
• Partner with the wider business to ensure prompt stock placement and smooth store operations.
• Manage change in-store and engage the team to adopt new ways of working within the brand.
• Create amazing customer experiences through authentic service that leaves a lasting impression.
• Knowledge, Skills, and Abilities Required
• Experience in a management role in a fast-paced, client-focused retail environment.
• Commercial approach with a proven sales background and experience setting and delivering store KPIs.
• Flexible and adaptable; comfortable working in a fast-paced environment.
• Flexible schedule with availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks at once.
• Proficiency in POS systems.
• Budget management experience, including payroll and expenses.
• Exceptional customer service and team management skills with a proven track record of developing others.
• Interest in and awareness of market trends in the retail industry.
• Working Conditions
• Retail environment.
• US Candidates Only
• Performing duties consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.
• The Extras
• Generous clothing allowance.
• Seasonal allowance for Sweaty Betty uniform.
• Excellent training and development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro-rated if part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice and support tool.
• Health Cash Plan benefit with Medicash available to Sweaty Betty UK employees.
• Wolverine Worldwide discount.
• Enhanced Family Leave policy.
• People Pension.
• Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment.

We celebrate diversity, embody inclusion, and strive for an equitable business.

We focus on learning, development, and progression across the business, and we commit to equal employment opportunities.

We consider ALL applicants for jobs and aim to make our job advertising more inclusive.

Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their best authentic self.

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