At a Glance
- Tasks: Lead the design and implementation of innovative ServiceNow solutions for diverse clients.
- Company: Join DXC Technology, a global leader in IT services with a commitment to diversity.
- Benefits: Enjoy ongoing training, flexible work options, and a supportive community.
- Other info: Be part of a dynamic team that values collaboration and personal growth.
- Why this job: Make a real impact by delivering cutting-edge technology solutions and mentoring future leaders.
- Qualifications: Experience in ServiceNow architecture and strong technical skills are essential.
The predicted salary is between 70000 - 90000 £ per year.
Location: UK and London/Reading area
Due to security vetting requirements, candidates must be UK nationals or sole British citizens and have resided in the UK for at least five years.
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.
DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.
The role:
As a ServiceNow Solution Architect, you will be responsible for leading scoping, design, development and implementation activities across client projects to deliver world class ServiceNow based solutions. You must analyze new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with engagement leads, project managers, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring risk and quality standards are adhered to.
Responsibilities:
- Lead the technical delivery of projects based on the ServiceNow platform
- Define technical solutions (at an architectural and design level of detail)
- Provide technical leadership and mentoring to junior architects and offshore/onshore development teams.
- Deliver compelling solution demonstrations across the ServiceNow platform.
- Design and deliver technical integrations between ServiceNow, client IT and business services.
- Assist development teams in resolving complex technical issues through all stages of the project lifecycle.
- Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources
- Ability to establish deep and lasting relationships with clients and team members to enhance the reputation of DXC as an advisor of choice.
- Build constructive, working relationships with DXC’s global network of ServiceNow resources.
- Contribute to the development of DXC’s ServiceNow based product roadmap.
- Ensure the project delivery team complies with DXC solution architecture standards and frameworks.
- Operate as a member of the wider DXC community, sharing knowledge across functions and building your personal network within the company.
Requirements:
- Proven experience in consulting / professional services and technical delivery
- A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect.
- Certified ServiceNow System Administrator
- Certified Implementation Specialist in at least 1 product suite
- Certified in ITIL Foundation (v3 or v4)
- Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
- Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
- Experience with delivering solutions in complex client environments.
- Understanding of common business analysis techniques and approaches
- Experience of agile and traditional software and project methodologies
- Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach.
- Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations.
- Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals.
- Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities.
What we offer:
You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
ServiceNOW Principal Solution Architect in London employer: Dormont Manufacturing Co
At DXC Technology, we pride ourselves on being a leading employer in the IT services sector, offering a dynamic work environment in the UK and London/Reading area. Our commitment to diversity and inclusion ensures that all employees feel valued and supported, while our focus on continuous training and development provides ample opportunities for personal and professional growth. Join us to be part of a collaborative community that thrives on innovation and excellence, where your contributions will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNOW Principal Solution Architect in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dormont Manufacturing Co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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We think you need these skills to ace ServiceNOW Principal Solution Architect in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dormont Manufacturing Co.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dormont Manufacturing Co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.