At a Glance
- Tasks: Drive growth in Employee Service sales and build strong client relationships.
- Company: Join Zendesk, a leader in customer experience solutions with a focus on diversity and inclusion.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Collaborative team environment with excellent career growth potential.
- Why this job: Make a real impact by enhancing employee experiences through innovative SaaS solutions.
- Qualifications: 10+ years in HR/IT service management and proven sales success required.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an Employee Service Sales Specialist with a proven track record in B2C sales and a passion for driving growth within the SaaS space. In this role, you will be instrumental in expanding our Employee Service account base by building strong relationships with key decision-makers and introducing innovative solutions to new customers. You will also focus on growing our existing partnerships by expanding our offerings and deepening Zendesk’s impact.
What You’ll Be Doing:
- Positioning Employee Service Use Cases: Serve as an expert on Employee Service solutions, assisting the sales team in effectively positioning use cases that address HR and IT challenges. Engage buyers by showcasing the value and impact of our solutions for enhancing employee experiences.
- Collaborative Sales Support: Partner closely with the sales team to manage the end-to-end sales cycle, from initial discovery to deal closure. Support sellers in uncovering client needs, building compelling value propositions, and driving momentum throughout the sales process.
- ROI Analysis and Business Assessment: Develop and present ROI analyses for potential deals, providing quantifiable benefits that support purchasing decisions.
- Employee Service Subject Matter Expertise: Provide subject matter expertise to the sales organization, ensuring they are well-equipped to sell Employee Service solutions and have a deep understanding of ES ideal customer profiles and customer buying journey.
- Quota Accountability: Take responsibility for achieving the employee service quota by supporting and contributing to sales efforts that lead to successful deal closures.
- Feedback Loop with Product Development: Collaborate closely with the product development team to customize our Employee Service solutions based on customer interactions and feedback.
What You Bring to the Role:
- BA/BS degree or equivalent experience required
- Minimum of 10 years of experience in HR / IT Service & Operations Management
- At least 3 years of experience in Employee Service sales, specifically related to HR/IT use cases.
- Strong, consistent track record of achieving targets & quota, with President’s club membership considered a plus.
- Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
- An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
- Ability to understand broad, macro-level business HR / IT needs for prospective clients.
- Excellent communication and interpersonal skills.
- Ability to travel to customer locations.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration – while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience. Zendesk is an equal-opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.
Senior Sales Product Specialist in London employer: Dormont Manufacturing Co
At Zendesk, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment that fosters collaboration and personal growth. Our commitment to diversity, equity, and inclusion ensures that every employee feels valued and empowered, while our focus on innovative Employee Service solutions provides meaningful opportunities for professional development in the thriving SaaS industry. Join us in making a significant impact on employee experiences and enjoy the benefits of a supportive team culture in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Product Specialist in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Sales Product Specialist at Dormont Manufacturing Co, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dormont Manufacturing Co. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Sales Product Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Sales Product Specialist in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dormont Manufacturing Co:When writing your cover letter, make sure to tailor your message specifically for Dormont Manufacturing Co. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dormont Manufacturing Co that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dormont Manufacturing Co that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dormont Manufacturing Co’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
