Senior Manager, Employee Relations in London

Purpose of the role

Reporting to the Director of Employee Relations, UK & Ireland, this role sits within LSEG’s Global Employee Relations Centre of Excellence (CoE) and provides enterprise‑level leadership for Employee Relations across the Group. The role operates as a design and decision‑making authority, shaping Employee Relations policies, frameworks and ways of working to support fair, consistent and sustainable outcomes. The role makes balanced, well‑reasoned decisions on matters that may involve legal, regulatory, reputational and cultural considerations, ensuring approaches are equitable, proportionate and defensible. Working within a global and diverse organisation, you will support senior‑level decision‑making on Employee Relations matters that have cross‑jurisdictional, Group‑wide or precedent‑setting implications. Through close partnership with People Leaders, the People Function and a wide range of stakeholders, you will help embed inclusive Employee Relations practices that support organisational effectiveness, regulatory expectations and positive colleague experience.

What you’ll be doing

• Provide trusted Employee Relations guidance and coaching to People Leaders, People Partners and senior stakeholders on complex or sensitive matters, supporting consistent and legally compliant outcomes.
• Lead and oversee high‑impact Employee Relations cases, including senior‑level grievances, investigations, disciplinary and whistleblowing matters, particularly those with enterprise, reputational or precedent‑setting considerations.
• Act as a senior escalation point within the Employee Relations CoE, offering governance, quality assurance and oversight to support confidence, consistency and sound decision‑making.
• Lead or contribute to organisation‑wide Employee Relations programmes and initiatives, including organisational change, redundancy and transformation activity involving multiple stakeholders.
• Partner with colleagues across the People Function, Legal and the business to design, review and embed Employee Relations frameworks, policies and ways of working.
• Use data, insight and technology to identify themes, emerging risks and opportunities for improvement across Employee Relations activity.
• Build constructive, professional relationships with senior stakeholders, supporting informed decisions and appropriately challenging approaches that may introduce legal, regulatory or cultural risk.
• Produce clear, balanced and accessible written outputs, including outcome communications, senior briefings and risk assessments for complex or sensitive matters.

What you’ll bring

• Experience operating at a senior level within Employee Relations, with practical application of UK employment law in complex environments.
• Current knowledge of UK employment law and contemporary Employee Relations practice.
• Experience managing complex or high‑risk Employee Relations matters end‑to‑end, including senior‑level or organisation‑wide cases.
• Experience supporting organisational change, restructuring or business transformation activity.
• Confidence using data, insight and digital tools (including AI) responsibly to support Employee Relations casework, identify trends and inform decision‑making.
• Clear and inclusive communication skills, with the ability to explain complex issues, influence decisions and support others through challenging topics.
• Sound judgement, with the ability to consider colleague experience, organisational impact and risk in a balanced way.
• Ability to analyse patterns in Employee Relations activity and translate this into practical, forward‑looking recommendations.
• Experience working with trade unions or employee representative bodies in a UK context.
• Ability to manage multiple priorities in complex settings and engage constructively with differing views.
• A collaborative approach, with a focus on partnership, learning and continuous improvement.

What you’ll get in return

An opportunity to work within a global Employee Relations Centre of Excellence, contributing to the development of inclusive, consistent and forward‑looking Employee Relations practices that support colleagues, leaders and the wider organisation.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.