Senior IT Business Analyst in London

Senior IT Business Analyst in London

London Full-Time 65000 - 80000 £ / year (est.) Home office (partial)
Dormont Manufacturing Co

At a Glance

  • Tasks: Drive business analysis and deliver value through innovative solutions in a dynamic environment.
  • Company: Join QBE, a leading insurance company focused on transformation and technology.
  • Benefits: Enjoy 30 days holiday, flexible working options, and a generous pension plan.
  • Other info: Embrace a culture of continuous improvement and agile ways of working.
  • Why this job: Make a real impact on modernisation initiatives while collaborating with a talented team.
  • Qualifications: Proven experience as a senior business analyst with strong problem-solving skills.

The predicted salary is between 65000 - 80000 £ per year.

QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth.

The Business Analyst's role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have the ability to problem solve and implement new ideas whilst inspiring creativity with the teams you work with. You may specialise in process, data, business, or systems analysis and will be required to use one or a combination of those skills to identify gaps in business procedures, gather both high level and detailed requirements and where appropriate define or redesign processes, methods of working with business applications, workflow or other related business tools as may be necessary.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

Responsibilities
  • Customer Centricity
    • Put the customer at the centre of the role with intimate understanding and anticipation of customer needs
    • Anticipate future challenges and opportunities to deliver long term value
    • Analyse and challenge business problems, opportunities and needs to drive out what's really needed
  • Cross-Functional Collaboration
    • Understand the business and technology vision and strategy to prioritise and align key outcomes
    • Collaborate with stakeholders, product owners, developers, testers, scrum masters, solution architects and project managers to assist in the delivery of value
  • Business & Systems Analysis
    • Be purposeful and thoughtful in how you plan and approach analysis activities with clearly defined purposes and outcomes
    • Lead and deliver such analysis activities, including breaking down complex business problems into manageable components (e.g., epics, user stories, business requirements)
    • Define and document functional and non-functional requirements
    • Develop process maps and target operating models to enhance clarity and efficiency
    • Data analysis and definition, e.g. data-led insights, development of data dictionaries and data models
    • Support the validation of solutions delivered against acceptance criteria, through test planning, execution, coordination, etc
    • Partner with architects or development teams to produce appropriate design specifications
    • Continuously review and assess solution delivery to ensure it will meet business requirements
  • Continuous Improvement & Agile Ways of Working
    • Embrace, challenge and evolve standards and practices around ways of working
    • Drive continuous improvement within scrum or project teams through active participation in all ceremonies and meetings, embracing psychological safety to speak up
    • Balance and prioritise workload, escalating conflicting demands where necessary
    • Contribute to risk management through raising, reviewing, monitoring and supporting mitigation
Qualifications
  • Proven experience as a senior business analyst or in a similar strategic role
  • Strong ability to support stakeholders through change initiatives
  • Insurance industry experience with a deep understanding of its challenges and opportunities
  • Excellent communication skills and a collaborative mindset
  • Strong proactive problem-solving ability
  • Empathetic approach to understanding and addressing customer needs
  • Comfortable working in fast-paced, evolving environments with a capacity for managing ambiguity
  • Capable of fostering a culture of learning and applying new insights
  • Knowledgeable about the challenges of heterogeneous technologies and mainstream IT architectures
  • Expertise in defining business analysis approaches for complex programmes and projects
  • Able to maintain impartiality and provide balanced perspectives
  • Proactive in identifying potential issues and taking preventative or corrective action
  • Self-driven, with a strong sense of urgency and focus on delivering results
  • Experience mentoring, coaching, and developing members of an analysis team
  • Experience working in Agile or DevOps environments
  • A relevant professional qualification is highly desirable
Benefits
  • 30 days holiday a year with the option to buy up to 2 additional days
  • Flexible working - balancing work and life is important; flexible working opportunities are open to all, including part-time, job share and compressed hours
  • Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary

Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Application close date: 29/04/2026 11:59 PM

Senior IT Business Analyst in London employer: Dormont Manufacturing Co

QBE Europe is an exceptional employer, offering a dynamic and collaborative work environment in the heart of London. With a strong focus on employee growth, you will have access to flexible working arrangements, generous holiday allowances, and a commitment to continuous improvement, making it an ideal place for those looking to make a meaningful impact in the insurance industry. Join us to be part of a forward-thinking team that values creativity and customer-centric solutions.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior IT Business Analyst in London

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dormont Manufacturing Co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

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Direct Apply to Dormont Manufacturing Co

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We think you need these skills to ace Senior IT Business Analyst in London

Business Analysis
Data Analysis
Requirements Gathering
Process Mapping
Stakeholder Collaboration
Problem-Solving Skills
Agile Methodologies

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dormont Manufacturing Co.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dormont Manufacturing Co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Dormont Manufacturing Co

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.