At a Glance
- Tasks: Manage complex FIX implementations and provide technical assistance to clients.
- Company: Join a leading financial services firm with a commitment to innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and career advancement.
- Why this job: Be at the forefront of financial technology and make a real impact in the industry.
- Qualifications: Degree in a technical field and extensive experience with FIX protocol.
The predicted salary is between 70000 - 90000 £ per year.
Manage complex FIX implementations and upgrades.
Respond to requests for technical assistance via phone, email or in person (remotely or on-site).
Diagnose software and connection issues and recommend the appropriate solution.
Analyze problems, answer questions, and provide training related to the software.
Identify and test workarounds for bugs or deficiencies in the software and/or associated FIX infrastructure.
Research issues dealing with third party software.
Follow a standard set of procedure and methods when responding to customer requests or inquiries.
Conduct research on questions and issues using available information resources and other FIX Analysts.
Keep a detailed log of all customer interactions and prepares resolution reports for issues reported by the customer.
Maintain Best Practices for FIX Onboarding and Integrations.
Requirements
- Four (4) year degree in a technical field such as Finance, Economics, Mathematical Finance, Computer Information Systems, or relevant field
- Seven (7) years of overall work experience
- Advanced working knowledge of FIX protocol and its implementation/integration
- Advanced Financial knowledge with focus on Derivative instruments, Fixed Income, and Equity financial instruments
- Prior trading support
- At least five (5) years of experience on the Charles River application
Skills & Key Activities
- All skills & activities of Senior FIX Analyst level plus:
- Evangelize standard support operating methods and processes to all levels of the support team
- Management level thinking, demonstrates perceptive skills of situations, can see the larger picture of issues
- Thought leader regarding product direction as it pertains to FIX integration product area. Engaged by product management and development for insights based on support experience.
- Expert knowledge in FIX at both the technical and functional areas.
- Advanced understanding in two (2) additional major areas and five (4) additional minor product areas.
Senior FIX Analyst, Charles River Development, Assistant Vice President in London employer: Dormont Manufacturing Co
At State Street, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement within the financial technology sector. Located in a vibrant area, we provide our team with a supportive environment that values diversity and inclusion, ensuring that every voice is heard and every contribution is recognised.
