Retail QA, Release & Service Desk Lead in London

Retail QA, Release & Service Desk Lead in London

London Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Dormont Manufacturing Co

At a Glance

  • Tasks: Ensure quality and stability of retail IT systems through testing and release management.
  • Company: Join On, a leader in innovative in-store technology.
  • Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
  • Other info: Dynamic team environment with a focus on continuous improvement.
  • Why this job: Make a real impact on retail operations and enhance customer experiences.
  • Qualifications: Experience in QA, release management, and strong communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

On, a leader in in-store technology, is seeking a QA, Release & Service Desk Analyst to ensure quality and stability of retail IT systems across store operations.

The role covers testing and release management for POS and store systems, fiscalisation compliance, and cross-team coordination with Technology, D365, and Operations.

You will oversee the Retail Service Desk, monitor SLAs, drive continuous improvements, and provide training and knowledge transfer to support teams and end users.

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Retail QA, Release & Service Desk Lead in London employer: Dormont Manufacturing Co

Dormont Manufacturing Co is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while supporting a flexible hybrid work model that enhances work-life balance. Join us in shaping the future of lottery solutions in a role that promises meaningful impact and professional development.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

We think you need these skills to ace Retail QA, Release & Service Desk Lead in London

Quality Assurance
Release Management
POS Systems Testing
Fiscalisation Compliance
Cross-Team Coordination
Service Desk Management
SLA Monitoring