PRM Operations Senior Analyst in London

Please note this position is based in London and the successful candidate’s contractual location will be London; other locations cannot be considered.

About Us

At Aviva Investors, our expertise is in matching the right investment approach to each client’s unique needs. As the global asset management business of Aviva plc, we bring together our broad investment capabilities to deliver client-focused solutions worldwide. Managing £253 billion in assets, our 1,000‑strong team across nine countries is brilliantly connected, collaborative, and focused on delivering outcomes that truly matter. Working together and acting responsibly are central to how we operate. We take time to understand what our clients want to achieve and design solutions that last — strengthening every portfolio with diverse perspectives and integrated thinking. Our long track record in sustainable investing reflects our commitment to doing the right thing for clients and communities alike. Everyone at Aviva Investors plays a part in creating an exceptional client experience. With the scale and influence to make a real difference, we take our responsibility seriously. Join us and you’ll find an inclusive, supportive environment where your contribution is valued, high performance is recognised, and you’re empowered to shape your development.

This is a great opportunity for someone who has experience in a financial services role, ideally within asset or investment management, with a solid understanding of various asset classes and their operational characteristics.

With a global remit spanning operations, transformation, and IT, our COO team ensures an exceptional client experience. Whether it’s optimising key processes, managing relationships with strategic partners, launching innovative new products, or onboarding clients seamlessly, every project is an opportunity to drive efficiency and innovation at scale.

A bit about the role:

Aviva Investors partners with a number of key suppliers to deliver outsourced operations, and this role plays a critical part in overseeing these relationships while supporting a varied programme of change. The successful candidate will work closely with internal investment and operational teams, as well as external suppliers, to ensure high service standards are maintained for clients alongside robust risk and control management. They will support new products from development through to implementation and ongoing management, while contributing to the Private Markets investment lifecycle within Investment Operations. This includes managing supplier relationships, engaging with investors, and providing end-to-end investment support. Working in a dynamic environment, the role requires adaptability, collaboration, and a proactive mindset to deliver high-quality outcomes. Responsibilities also include resolving transaction and reporting issues for Private Market assets, prioritising stakeholder queries, and ensuring timely, professional communication. The role will contribute to the effective day‑to‑day running of the investment oversight team, developing subject matter expertise, and partnering with colleagues and providers to enhance operating models and drive efficiencies, particularly through automation and improved data flows across the Private Asset trade lifecycle.

Skills and experience we’re looking for:

• Some exposure to Private Markets investments.
• Proven ability to build and maintain strong relationships with internal and external stakeholders at all levels, supported by excellent interpersonal and communication skills.
• Strong organisational capabilities with the ability to manage competing priorities, plan effectively, and adapt resources to meet tight deadlines.
• Capable of influencing decision‑making at senior levels through clear communication and insight‑driven contributions.
• Knowledge of Private Market assets reporting and operational requirements, including working with outsourced service providers to deliver required outcomes.

What you’ll get for this role:

• Competitive salary (depending on skills, experience, and qualifications).
• Discretionary bonus opportunity — depending on individual performance and Aviva Investors’.
• Generous pension scheme — Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva‑funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further with up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 annual volunteering days to help others.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva, take a look.