At a Glance
- Tasks: Monitor and support financial data applications while collaborating with global teams.
- Company: Join a leading financial data company with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and flexible benefits.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Be part of exciting cloud migration projects and enhance your tech skills.
- Qualifications: 2+ years in Technical Operations, scripting skills, and knowledge of monitoring tools.
The predicted salary is between 50000 - 60000 £ per year.
Overview
Market Data collects, stores and distributes financial data from over 250 exchanges globally in real time.
The team is moving functions and services to a cloud platform.
You will help monitor the application stack and infrastructure, collaborate with Morningstar teams and 3rd party vendors to investigate and address issues, ensure monitoring coverage and visibility to issues remains intact, and contribute to deploying new software.
You will represent the team in infrastructure projects, including cloud migration initiatives, and help design and implement new tooling and automate team processes.
This is an opportunity to join and grow with us as we incorporate new technologies into our application layer and deliver architectural transformations.
Place of Work: This position is based in our London office.
Hours of
Work: You’ll be required to work 40hrs a week.
After an initial training period, you will join a shift rotation that can include late finishes and weekend work.
Shifts may coincide with Public/Bank Holidays.
Responsibilities
- Work with the London and Mumbai squads to provide excellent and seamless 1st and 2nd line support of detected issues, taking corrective action or escalating further as appropriate.
- Actively identify gaps in Ops monitoring and tooling, and work with the appropriate team to implement effective solutions.
- Respond to internal and external requests effectively and efficiently, ensuring they are resolved in a timely manner.
- Deploy, configure and test new software/updates to the Market Data application stack on behalf of Development teams.
- Create and/or update documentation as needed to maintain Ops knowledge base.
- Undertake such training and/or hours of work as may be reasonably required and consistent with the role’s level of responsibility.
Requirements
- Excellent English communication skills.
- 2+ years’ experience in a Technical Operations / SRE role.
- Working knowledge of Windows Server flavours and Wintel hardware.
- Knowledge of network stacks, protocols and technologies.
- Demonstrated competency in scripting with Power Shell and/or Python.
- Experience with enterprise and open source monitoring tools such as Splunk or New Relic.
- Experience with CI/CD tooling such as Git Hub, Bitbucket, Harness, Kubernetes, Terraform.
- Experience of working both independently and collaboratively in a fast-paced IT environment with a strong focus on business outcomes.
- Comfortable with collaboration, open communication and crossing functional borders.
- Any experience in the financial services industry is a plus.
Morningstar’s hybrid work environment allows in-person collaboration each week.
In most locations, the hybrid model is four days in-office per week.
A range of other benefits are available to enhance flexibility as needs change.
No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.
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StudySmarter Expert Advice🤫
We think this is how you could land Operations Engineer in London
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Create a personal project or case study relevant to the challenges Dormont Manufacturing Co might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Operations Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dormont Manufacturing Co.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dormont Manufacturing Co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
