At a Glance
- Tasks: Lead and manage change initiatives to empower teams and drive successful adoption.
- Company: Join Broadridge, a company dedicated to empowering others and fostering growth.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Other info: Collaborative atmosphere with opportunities for continuous improvement and learning.
- Why this job: Make a real impact by leading transformative change in a dynamic environment.
- Qualifications: Experience in change management and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
The Operations Change Manager is responsible for planning, leading, and embedding change initiatives across the organisation. This role ensures that changes arising from transformation programmes, technology implementations, process improvements, or strategic initiatives are successfully adopted by the business and deliver the intended benefits.
The Operations Change Manager works closely with product, project teams, senior stakeholders, operational leaders and end users to assess change impacts, manage readiness, support communications, coordinate training and drive sustainable adoption.
Key Responsibilities- Lead and manage business change activities across projects and programmes.
- Develop and implement change management strategies, plans, and interventions to support successful delivery and adoption.
- Conduct change impact assessments to identify how people, processes, systems, and ways of working will be affected.
- Work with stakeholders across the business to understand needs, concerns and readiness for change.
- Build strong relationships with senior leaders, project managers and business teams to ensure alignment and engagement.
- Design and deliver stakeholder engagement plans, communication plans and adoption strategies.
- Support the development and coordination of training plans and user support materials.
- Identify change risks, resistance and barriers to adoption, and develop mitigation plans.
- Monitor business readiness and adoption levels throughout the change lifecycle.
- Track and report on change progress, stakeholder engagement and benefits realisation.
- Ensure change activities are integrated with project delivery plans and organisational objectives.
- Facilitate workshops, briefings and feedback sessions to support understanding and engagement.
- Champion a people-focused approach to change and continuous improvement across the organisation.
- Support post-implementation reviews to assess adoption, lessons learned and ongoing improvement needs.
- Knowledge of market connectivity solutions including ISO20022 MX, API and SFTP.
- Initiative and innovative approach to solutions.
- Proven experience in a business change, organisational change or transformation role.
- Experience supporting large-scale change programmes, including process, technology or operating model changes.
- Strong stakeholder management and influencing skills across all levels of an organisation.
- Excellent communication and interpersonal skills.
- Ability to assess change impacts and develop practical mitigation plans.
- Experience creating and delivering change management plans, communications and engagement activities.
- Strong facilitation and workshop delivery skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Analytical mindset with the ability to interpret feedback, risks and adoption metrics.
- Good understanding of project and programme environments.
Operational Change Manager in London employer: Dormont Manufacturing Co
At Broadridge, we pride ourselves on fostering a dynamic work environment that prioritises empowerment and professional growth. As an Operational Change Manager, you will be part of a collaborative culture that values innovation and continuous improvement, with ample opportunities for career development and meaningful contributions to transformative projects. Located in a vibrant area, our team enjoys a supportive atmosphere where strong relationships with stakeholders are cultivated, ensuring that every employee can thrive and make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Change Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operational Change Manager at Dormont Manufacturing Co!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Dormont Manufacturing Co or be willing to refer you for that Operational Change Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Dormont Manufacturing Co who’s on the lookout for their next Operational Change Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operational Change Manager role at Dormont Manufacturing Co!
We think you need these skills to ace Operational Change Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Dormont Manufacturing Co. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Dormont Manufacturing Co
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Dormont Manufacturing Co. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
